This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 146 complaints

Integrity Solution Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 34 states, reputation grade C.

Complaints by issue type

What consumers report about Integrity Solution Services, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record integrity-solution-services-inc Integrity Solution Services, Inc.

Grade C · 146 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 146
  • GRADE C
  • 12MO 0
  • STATES 34
  • TIMELY 100%
  • DISPUTE 8%
  • ISSUE Cont'd attempts collect de…
  • RANK #666
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Block, Inc. (146 complaints)

Block, Inc.Block, Inc.146CeannateCeannate146Fairway Capital Recovery, LLCFairway Capital Recovery, LLC146Metro Collection Service Inc.Metro Collection Service Inc.146Integrity Solution Services, Inc. (this)Integrity Solution Services,…146
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Integrity Solution Services, Inc.'s 146 CFPB complaints sit next to Block, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 146 complaints break down

Every complaint issue type on record for Integrity Solution Services, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
59.5/100
Integrity Solution Services, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
146
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
8%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

Florida is the plurality state for Integrity Solution Services, Inc. (15.8%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
Florida 15.8%
Mid-band (15–30%) · 34 states with ≥1 filing
Spike month
2022-06 25.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#666 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Integrity Solution Services, Inc. compare to its peers?

How does Integrity Solution Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Integrity Solution Services, Inc. National average
Complaints (last 12 mo)lower is better
0
49
268
Timely-response ratehigher is better
100%
99%
91%
Consumer-dispute ratelower is better
8%
18%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Integrity Solution Services, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 5%10%15%20%25% Timely response rate (%) Dispute rate (%) Integrity Solution Services, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Integrity Solution Services, Inc.Fairway Capital Recovery, LLCMetro Collection Service Inc.CeannateJDJ Investments, INC.KeyBridge Medical Revenue ManagementAndreu, Palma & Andreu, PLNational Recovery Solutions, LLCSarmaWINN LAW GROUP, APC
Source: CFPB Consumer Complaint Database

Integrity Solution Services, Inc.'s complaint volume in context

Integrity Solution Services, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

146 Top 12% higher than 88% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). This entry sits in this band. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Integrity Solution Services, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2022-06 2025-12

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
63
Communication tactics
33
Disclosure verification of debt
22
False statements or representation
14
Improper contact or sharing of info
9
Taking/threatening an illegal action
2
Attempts to collect debt not owed
1
Written notification about debt
1
Threatened to contact someone or share information improperly
1

Where do complaints against Integrity Solution Services, Inc. come from?

Integrity Solution Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Integrity Solution Services, Inc.

Across 34 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Integrity Solution Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 146.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Integrity Solution Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.