This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 110 complaints

Second Alliance, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 25 states, reputation grade C.

Complaints by issue type

What consumers report about Second Alliance, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record second-alliance-inc Second Alliance, Inc.

Grade C · 110 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed

  • VOL 110
  • GRADE C
  • 12MO 82
  • STATES 25
  • TIMELY 99%
  • DISPUTE 17%
  • ISSUE Attempts to collect debt n…
  • RANK #783
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Ascendium Education Group (110 complaints)

Ascendium Education GroupAscendium Education Group110Braviant Holdings, LLCBraviant Holdings, LLC110TSC Accounts Receivable SolutionsTSC Accounts Receivable Solu…110Second Alliance, Inc. (this)Second Alliance, Inc. (this)110Alpine Credit, IncAlpine Credit, Inc111
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Second Alliance, Inc.'s 110 CFPB complaints sit next to Ascendium Education Group on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 110 complaints break down

Every complaint issue type on record for Second Alliance, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
58.7/100
Second Alliance, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
110
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for Second Alliance, Inc. (20.0%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 20.0%
Mid-band (15–30%) · 25 states with ≥1 filing
Seasonal peak
2025-06 10.0%
8–15% band · 3 filings
Corpus ranks
#783 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Second Alliance, Inc. compare to its peers?

How does Second Alliance, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Second Alliance, Inc. National average
Complaints (last 12 mo)lower is better
82
22
268
Timely-response ratehigher is better
99%
99%
91%
Consumer-dispute ratelower is better
17%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Second Alliance, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 0%10%20%30%40%50%60% Timely response rate (%) Dispute rate (%) Second Alliance, Inc. vs. 6 similar-volume peers, by response speed and dispute rate Second Alliance, Inc.TSC Accounts Receivable SolutionsMar Joe EnterprisesRevenue Enterprises, LLCThe Regional Adjustment Bureau, IncorporatedAlpine Credit, IncUnited Accounts, Inc.
Source: CFPB Consumer Complaint Database

Second Alliance, Inc.'s complaint volume in context

Second Alliance, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

110 Top 14% higher than 86% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). This entry sits in this band. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Second Alliance, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2017-06 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
46
Written notification about debt
18
False statements or representation
18
Took or threatened to take negative or legal action
16
Communication tactics
8
Electronic communications
2
Cont'd attempts collect debt not owed
1
Disclosure verification of debt
1

Where do complaints against Second Alliance, Inc. come from?

Second Alliance, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Second Alliance, Inc.

Across 25 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Second Alliance, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 110.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.9010989010989%.

4 peers

Know your rights before responding to Second Alliance, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.