What is the most common complaint against Congress Collection Corp?

The most common issue consumers report about Congress Collection Corp is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 174 complaints filed with the CFPB.

Are complaints against Congress Collection Corp increasing or decreasing?

Complaints against Congress Collection Corp are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Congress Collection Corp's reputation grade?

Congress Collection Corp has a reputation grade of C (score: 57.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Congress Collection Corp respond to consumer complaints?

Congress Collection Corp has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.

In how many states does Congress Collection Corp operate?

Congress Collection Corp has received CFPB complaints from consumers in 14 states, with the most complaints from Michigan (155 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Congress Collection Corp - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

81
Written notification about debt

47
Took or threatened to take negative or legal action

16
Communication tactics

12
False statements or representation

11
Cont'd attempts collect debt not owed

3

Data updated September 2026

CFPB complaint disposition

CCDB record congress-collection-corp Congress Collection Corp

Grade C · 174 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #607 · compose #2916

VOL 174
GRADE C
12MO 0
STATES 14
TIMELY 97%
DISPUTE 11%
ISSUE Attempts to collect debt n…
RANK #607
COMPOSE #2,916

Volume peers

Nearest volume peer: Weber & Olcese, PLC (174 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Congress Collection Corp's 174 CFPB complaints sit next to Weber & Olcese, PLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

89.1% of Congress Collection Corp's CFPB filings land in Michigan

High volume does not equal a clean composite: Congress Collection Corp is volume #607 but composite #2,916, while Michigan dominates the geography. Corpus placement method.

Dominant state: Michigan 89.1%; 155 of 174 filings · 14 states touched
Seasonal peak: 2025-09 12.1%; 8–15% band · 4 filings
Divergent corpus ranks: #607 volume; #2,916 composite; Cleanest-composite ladder is 2,309 places worse than volume

How does Congress Collection Corp compare to its peers?

How does CONGRESS COLLECTION CORP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CONGRESS COLLECTION CO… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

100%

91%

Consumer-dispute ratelower is better

11%

31%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-11 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	81
Written notification about debt	47
Took or threatened to take negative or legal action	16
Communication tactics	12
False statements or representation	11
Cont'd attempts collect debt not owed	3
Disclosure verification of debt	2
Threatened to contact someone or share information improperly	1
Improper contact or sharing of info	1

Where do complaints against Congress Collection Corp come from?

Congress Collection Corp's own per-state count, not a national baseline.

Michigan

155
Illinois

4
Ohio

3
Florida

2
Alabama

1
Arizona

1
Arkansas

1
California

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Congress Collection Corp: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 174.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.55172413793103%.

4 peers

Know your rights before responding to Congress Collection Corp: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.