What is the most common complaint against First Financial Resources, Inc.?

The most common issue consumers report about First Financial Resources, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 211 complaints filed with the CFPB.

Are complaints against First Financial Resources, Inc. increasing or decreasing?

Complaints against First Financial Resources, Inc. have been stable. The company received 44 complaints in the last 12 months.

What is First Financial Resources, Inc.'s reputation grade?

First Financial Resources, Inc. has a reputation grade of C (score: 60.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does First Financial Resources, Inc. respond to consumer complaints?

First Financial Resources, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does First Financial Resources, Inc. operate?

First Financial Resources, Inc. has received CFPB complaints from consumers in 28 states, with the most complaints from Massachusetts (116 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

First Financial Resources, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 28 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

105
Written notification about debt

42
False statements or representation

21
Took or threatened to take negative or legal action

15
Cont'd attempts collect debt not owed

9
Communication tactics

8

Data updated September 2026

CFPB complaint disposition

CCDB record first-financial-resources-inc First Financial Resources, Inc.

Grade C · 211 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #507 · compose #2368

VOL 211
GRADE C
12MO 44
STATES 28
TIMELY 97%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #507
COMPOSE #2,368

Volume peers

Nearest volume peer: Lanier Collections Agency and Services Inc (211 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

First Financial Resources, Inc.'s 211 CFPB complaints sit next to Lanier Collections Agency and Services Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

55.0% of First Financial Resources, Inc.'s CFPB filings land in Massachusetts

High volume does not equal a clean composite: First Financial Resources, Inc. is volume #507 but composite #2,368, while Massachusetts dominates the geography. Corpus placement method.

Dominant state: Massachusetts 55.0%; 116 of 211 filings · 28 states touched
Even monthly load: Peak under 8%; Highest month 2015-01 at 6.9% (2 filings)
Divergent corpus ranks: #507 volume; #2,368 composite; Cleanest-composite ladder is 1,861 places worse than volume

How does First Financial Resources, Inc. compare to its peers?

How does First Financial Resources, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

First Financial Resour… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

96%

91%

Consumer-dispute ratelower is better

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-02 2023-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	105
Written notification about debt	42
False statements or representation	21
Took or threatened to take negative or legal action	15
Cont'd attempts collect debt not owed	9
Communication tactics	8
Electronic communications	5
Threatened to contact someone or share information improperly	3
Disclosure verification of debt	2
Improper contact or sharing of info	1

Where do complaints against First Financial Resources, Inc. come from?

First Financial Resources, Inc.'s own per-state count, not a national baseline.

Massachusetts

116
Florida

13
California

12
New Hampshire

10
New York

10
Pennsylvania

5
Texas

5
Illinois

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for First Financial Resources, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 211.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.39583333333334%.

4 peers

Know your rights before responding to First Financial Resources, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.