What is the most common complaint against Credit Card Acquisitions Group?

The most common issue consumers report about Credit Card Acquisitions Group is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 214 complaints filed with the CFPB.

Are complaints against Credit Card Acquisitions Group increasing or decreasing?

Complaints against Credit Card Acquisitions Group are rising. The company received 76 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Credit Card Acquisitions Group's reputation grade?

Credit Card Acquisitions Group has a reputation grade of F (score: 38.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Card Acquisitions Group respond to consumer complaints?

Credit Card Acquisitions Group has a 36% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Credit Card Acquisitions Group operate?

Credit Card Acquisitions Group has received CFPB complaints from consumers in 37 states, with the most complaints from Texas (51 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Credit Card Acquisitions Group - Debt Collector Complaint Profile

CFPB complaint profile across 37 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

71
Written notification about debt

54
Took or threatened to take negative or legal action

42
False statements or representation

22
Communication tactics

16
Threatened to contact someone or share information improperly

7

Data updated September 2026

CFPB complaint disposition

CCDB record credit-card-acquisitions-group Credit Card Acquisitions Group

Grade F · 214 CFPB filings · 36% timely · lead issue: Attempts to collect debt not owed · vol #502 · compose #5004

VOL 214
GRADE F
12MO 76
STATES 37
TIMELY 36%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #502
COMPOSE #5,004

Volume peers

Nearest volume peer: Admin Recovery, LLC (214 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Credit Card Acquisitions Group's 214 CFPB complaints sit next to Admin Recovery, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

Texas is the plurality state for Credit Card Acquisitions Group (23.8%)

Volume rank #502 and composite rank #5,004 diverge by 4,502 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 23.8%; Mid-band (15–30%) · 37 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2020-12 at 7.6% (6 filings)
Divergent corpus ranks: #502 volume; #5,004 composite; Cleanest-composite ladder is 4,502 places worse than volume

How does Credit Card Acquisitions Group compare to its peers?

How does Credit Card Acquisitions Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Credit Card Acquisitio… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

36%

90%

91%

Consumer-dispute ratelower is better

28%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-11 2022-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	71
Written notification about debt	54
Took or threatened to take negative or legal action	42
False statements or representation	22
Communication tactics	16
Threatened to contact someone or share information improperly	7
Electronic communications	1
Taking/threatening an illegal action	1

Where do complaints against Credit Card Acquisitions Group come from?

Credit Card Acquisitions Group's own per-state count, not a national baseline.

Texas

51
California

21
Florida

21
Ohio

11
Pennsylvania

11
Georgia

7
North Carolina

7
Alabama

5

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Credit Card Acquisitions Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 214.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 35.714285714285715%.

4 peers

Know your rights before responding to Credit Card Acquisitions Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.