This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 210 complaints

Nelson and Kennard, LLP - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade D.

Complaints by issue type

What consumers report about Nelson and Kennard, LLP

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record nelson-and-kennard-llp Nelson and Kennard, LLP

Grade D · 210 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #510 · compose #145

  • VOL 210
  • GRADE D
  • 12MO 44
  • STATES 14
  • TIMELY 98%
  • DISPUTE 22%
  • ISSUE Attempts to collect debt n…
  • RANK #510
  • COMPOSE #145

Volume peers

Nearest volume peer: Solidus Group LLC. (210 complaints)

Solidus Group LLC.Solidus Group LLC.210Nelson and Kennard, LLP (this)Nelson and Kennard, LLP (thi…210First Financial Resources, Inc.First Financial Resources, I…211Lanier Collections Agency and Services IncLanier Collections Agency an…211Pendrick Capital PartnersPendrick Capital Partners211
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Nelson and Kennard, LLP's 210 CFPB complaints sit next to Solidus Group LLC. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 210 complaints break down

Every complaint issue type on record for Nelson and Kennard, LLP, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.7/100
Nelson and Kennard, LLP

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
210
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
22%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

60.5% of Nelson and Kennard, LLP's CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 60.5%
127 of 210 filings · 14 states touched
Seasonal peak
2025-12 13.2%
8–15% band · 9 filings
Corpus ranks
#510 volume
#145 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Nelson and Kennard, LLP compare to its peers?

How does Nelson and Kennard, LLP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Nelson and Kennard, LLP National average
Complaints (last 12 mo)lower is better
44
2
268
Timely-response ratehigher is better
98%
73%
91%
Consumer-dispute ratelower is better
22%
14%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Nelson and Kennard, LLP a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%20%40%60% Timely response rate (%) Dispute rate (%) Nelson and Kennard, LLP vs. 9 similar-volume peers, by response speed and dispute rate Nelson and Kennard, LLPSolidus Group LLC.LANIER COLLECTIONS AGENCY AND SERVICES INCBrown and Joseph, LtdFirst Financial Resources, Inc.Total Card, Inc.PINNACLE RECOVERY, INC.Eastern Revenue, Inc.Knight Adjustment BureauTurning Point Solutions LLC
Source: CFPB Consumer Complaint Database

Nelson and Kennard, LLP's complaint volume in context

Nelson and Kennard, LLP vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

210 Top 9% higher than 91% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Nelson and Kennard, LLP 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
57
Took or threatened to take negative or legal action
46
False statements or representation
32
Written notification about debt
19
Cont'd attempts collect debt not owed
14
Taking/threatening an illegal action
13
Communication tactics
11
Disclosure verification of debt
10
Threatened to contact someone or share information improperly
3
Improper contact or sharing of info
3

Where do complaints against Nelson and Kennard, LLP come from?

Nelson and Kennard, LLP's own per-state count, not a national baseline.

Top states by complaints against Nelson and Kennard, LLP

Across 14 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Nelson and Kennard, LLP: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 210.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.95918367346938%.

4 peers

Know your rights before responding to Nelson and Kennard, LLP: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.