This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 136 complaints

Mutual Management Services LLC - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade F.

Complaints by issue type

What consumers report about Mutual Management Services LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record mutual-management-services-llc Mutual Management Services LLC

Grade F · 136 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 136
  • GRADE F
  • 12MO 36
  • STATES 17
  • TIMELY 100%
  • DISPUTE 70%
  • ISSUE Attempts to collect debt n…
  • RANK #697
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Diaz & Associates, Inc. (136 complaints)

Diaz & Associates, Inc.Diaz & Associates, Inc.136Lien Enforcement IncLien Enforcement Inc136S&S Physician Services, Inc.S&S Physician Services, Inc.136Vystar Credit UnionVystar Credit Union136Mutual Management Services LLC (this)Mutual Management Services L…136
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Mutual Management Services LLC's 136 CFPB complaints sit next to Diaz & Associates, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 136 complaints break down

Every complaint issue type on record for Mutual Management Services LLC, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
44.5/100
Mutual Management Services LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
136
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate D
70%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

54.4% of Mutual Management Services LLC's CFPB filings land in Florida

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Florida 54.4%
74 of 136 filings · 17 states touched
Seasonal peak
2017-06 9.5%
8–15% band · 14 filings
Corpus ranks
#697 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Mutual Management Services LLC compare to its peers?

How does Mutual Management Services LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Mutual Management Services LLC National average
Complaints (last 12 mo)lower is better
36
27
268
Timely-response ratehigher is better
100%
91%
91%
Consumer-dispute ratelower is better
70%
25%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Mutual Management Services LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%20%40%60%80% Timely response rate (%) Dispute rate (%) Mutual Management Services LLC vs. 7 similar-volume peers, by response speed and dispute rate Mutual Management Services LLCLien Enforcement IncS&S Physician Services, Inc.Diaz & Associates, Inc.All State Credit Bureau, Inc.Americas Car-Mart, Inc.Receivables Outsourcing, Inc.Med-1 Solutions, LLC
Source: CFPB Consumer Complaint Database

Mutual Management Services LLC's complaint volume in context

Mutual Management Services LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

136 Top 13% higher than 87% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). This entry sits in this band. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Mutual Management Services LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2016-10 2018-09

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
55
False statements or representation
32
Written notification about debt
21
Took or threatened to take negative or legal action
14
Cont'd attempts collect debt not owed
5
Communication tactics
4
Disclosure verification of debt
3
Threatened to contact someone or share information improperly
1
Electronic communications
1

Where do complaints against Mutual Management Services LLC come from?

Mutual Management Services LLC's own per-state count, not a national baseline.

Top states by complaints against Mutual Management Services LLC

Across 17 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Mutual Management Services LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 136.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Mutual Management Services LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.