State complaint profile

Debt collection complaints in Washington

14,503 CFPB complaints filed against 1,146 debt collectors active in Washington.

Complaints
14,503
Collectors
1,146
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Washington at a glance

Washington consumers have filed 14,503 CFPB debt-collection complaints against 1,146 collectors.

14,503
CFPB complaints filed
1,146
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Washington

Washington filings are dispersed: the top three collectors hold only 0.1% of 14,503 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Washington residents in this extract is Encore Capital Group Inc. (0.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 8

Sorted by most complaints

PlusFour, Inc

F
5 total complaints ↓ falling

RGS Financial, Inc.

D
5 total complaints ↓ falling

Reliant Capital Solutions, LLC

D
5 total complaints ↑ rising

Sterling Jewelers, Inc.

C
5 total complaints ↓ falling

Second Round Limited Partnership, Austin, TX Branch

D
5 total complaints ↓ falling

States Recovery Systems, Inc.

D
5 total complaints → stable

The Outsource Group, Inc

F
5 total complaints ↓ falling

VW Credit

C
5 total complaints ↑ rising

Valentine and Kebartas, Inc.

C
5 total complaints ↓ falling

Washington Collectors Tri Cities Inc

B
5 total complaints ↓ falling

Webcollex, LLC

D
5 total complaints ↓ falling

ARS National Services, Inc.

C
4 total complaints ↓ falling

Avante

D
4 total complaints ↓ falling

Action Collectors Inc.

A
4 total complaints → stable

Advance America, Cash Advance Centers, Inc.

D
4 total complaints ↓ falling

Alaska Cascade Financial Services, Inc.

F
4 total complaints ↓ falling

Altisource Portfolio Solutions, S.à r.l.

C
4 total complaints ↓ falling

BB&T Corporation

D
4 total complaints ↓ falling

Bounce AI, Inc.

F
4 total complaints ↑ rising

Check Into Cash Inc.

C
4 total complaints ↓ falling

Citizens Financial Group, Inc.

C
4 total complaints → stable

Credit Bureau of Lewiston-Clarkston, Inc

C
4 total complaints ↓ falling

CSO Financial

D
4 total complaints ↓ falling

Capio Partners, LLC

C
4 total complaints → stable

Coast to Coast Financial Solutions, Inc.

F
4 total complaints ↓ falling

Consolidated Recovery Group, LLC

D
4 total complaints ↓ falling

Cornerstone Holdings, Inc.

B
4 total complaints → stable

Credit Systems International, Inc.

D
4 total complaints ↑ rising

Credits, Incorporated

F
4 total complaints ↑ rising

D2 Management LLC

D
4 total complaints → stable

Denefits LLC

F
4 total complaints ↑ rising

Elite Recovery Group LLC

C
4 total complaints ↑ rising

Express Recovery Services, Inc.

D
4 total complaints → stable

Fidelity Capital Holdings, Inc

F
4 total complaints ↓ falling

Fair Resolutions, Inc.

B
4 total complaints ↓ falling

GVA Holdings, LLC

C
4 total complaints ↓ falling

Glass Mountain Capital, LLC

D
4 total complaints ↓ falling

Goal Structured Solutions, LLC

F
4 total complaints ↑ rising

Herbert P. Sears Co., Inc.

C
4 total complaints → stable

High Point Asset Inc

F
4 total complaints ↓ falling

Immediate Credit Recovery

D
4 total complaints ↓ falling

InDebted Corporation

F
4 total complaints ↑ rising

LDF Holdings, LLC

C
4 total complaints ↓ falling

LoanCare, LLC

C
4 total complaints ↑ rising

Mariner Finance, LLC

D
4 total complaints ↑ rising

MNE Services, Inc

D
4 total complaints ↓ falling

Merchants' Credit Guide Company

D
4 total complaints ↓ falling

Monarch Recovery Holdings, Inc.

D
4 total complaints → stable

MoneyLion Inc.

F
4 total complaints ↑ rising

Northwest Trustee Services, Inc.

B
4 total complaints ↓ falling

If a collector is contacting you in Washington

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Washington resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Washington

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Washington Resident

Three parallel channels apply in Washington: the CFPB complaint form (powers this dataset), the Washington attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.