This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 94 complaints

Consolidated Recovery Group, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade D.

Complaints by issue type

What consumers report about Consolidated Recovery Group, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record consolidated-recovery-group-llc Consolidated Recovery Group, LLC

Grade D · 94 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed

  • VOL 94
  • GRADE D
  • 12MO 9
  • STATES 31
  • TIMELY 98%
  • DISPUTE 43%
  • ISSUE Attempts to collect debt n…
  • RANK #841
  • COMPOSE Not ranked

Nearest volume peer: DFC Global Corp. (94 complaints)

DFC Global Corp.DFC Global Corp.94JP Recovery Services, Inc.JP Recovery Services, Inc.94ROC Asset Solutions, LLCROC Asset Solutions, LLC94Southern Oregon Credit Service, Inc.Southern Oregon Credit Servi…94Consolidated Recovery Group, LLC (this)Consolidated Recovery Group,…94
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Consolidated Recovery Group, LLC's 94 CFPB complaints sit next to DFC Global Corp. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 94 complaints break down

Every complaint issue type on record for Consolidated Recovery Group, LLC, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
51.1/100
Consolidated Recovery Group, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
94
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate C
43%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Consolidated Recovery Group, LLC spreads filings across 31 states - Florida leads at only 12.8%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 12.8% across 31 states
Seasonal peak
2024-05 11.5%
8–15% band · 3 filings
Corpus ranks
#841 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Consolidated Recovery Group, LLC compare to its peers?

How does Consolidated Recovery Group, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Consolidated Recovery Group, LLC National average
Complaints (last 12 mo)lower is better
9
1
268
Timely-response ratehigher is better
98%
85%
91%
Consumer-dispute ratelower is better
43%
10%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Consolidated Recovery Group, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Consolidated Recovery Group, LLC vs. 10 similar-volume peers, by response speed and dispute rate Consolidated Recovery Group, LLCDFC Global Corp.JP RECOVERY SERVICES, INC.ROC Asset Solutions, LLCSouthern Oregon Credit Service, Inc.Trojan Professional Services, Inc.Scheer, Green & Burke L.P.A.Malen & Associates, p.c.EZCORP, INC.Creditor's Collection Service, Inc.CORELOGIC INC
Source: CFPB Consumer Complaint Database

Consolidated Recovery Group, LLC's complaint volume in context

Consolidated Recovery Group, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

94 Top 16% higher than 84% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). This entry sits in this band. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Consolidated Recovery Group, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-08 2026-01

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
44
Written notification about debt
21
Cont'd attempts collect debt not owed
11
False statements or representation
8
Took or threatened to take negative or legal action
7
Disclosure verification of debt
2
Communication tactics
1

Where do complaints against Consolidated Recovery Group, LLC come from?

Consolidated Recovery Group, LLC's own per-state count, not a national baseline.

Top states by complaints against Consolidated Recovery Group, LLC

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Consolidated Recovery Group, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to Consolidated Recovery Group, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.