What is the most common complaint against Check Into Cash Inc.?

The most common issue consumers report about Check Into Cash Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 223 complaints filed with the CFPB.

Are complaints against Check Into Cash Inc. increasing or decreasing?

Complaints against Check Into Cash Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Check Into Cash Inc.'s reputation grade?

Check Into Cash Inc. has a reputation grade of C (score: 56.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Check Into Cash Inc. respond to consumer complaints?

Check Into Cash Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Check Into Cash Inc. operate?

Check Into Cash Inc. has received CFPB complaints from consumers in 31 states, with the most complaints from California (51 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Check Into Cash Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

55
Taking/threatening an illegal action

36
Attempts to collect debt not owed

34
Cont'd attempts collect debt not owed

23
Took or threatened to take negative or legal action

21
False statements or representation

16

Data updated September 2026

CFPB complaint disposition

CCDB record check-into-cash-inc Check Into Cash Inc.

Grade C · 223 CFPB filings · 100% timely · lead issue: Communication tactics · vol #486 · compose #2982

VOL 223
GRADE C
12MO 0
STATES 31
TIMELY 100%
DISPUTE 14%
ISSUE Communication tactics
RANK #486
COMPOSE #2,982

Volume peers

Nearest volume peer: Alchro Inc. (223 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Check Into Cash Inc.'s 223 CFPB complaints sit next to Alchro Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Check Into Cash Inc. (22.9%)

Volume rank #486 and composite rank #2,982 diverge by 2,496 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 22.9%; Mid-band (15–30%) · 31 states with ≥1 filing
Seasonal peak: 2021-09 10.6%; 8–15% band · 13 filings
Divergent corpus ranks: #486 volume; #2,982 composite; Cleanest-composite ladder is 2,496 places worse than volume

How does Check Into Cash Inc. compare to its peers?

How does CHECK INTO CASH INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CHECK INTO CASH INC. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

44%

91%

Consumer-dispute ratelower is better

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-09 2025-02

Issue Detail Breakdown

Issue	Complaints
Communication tactics	55
Taking/threatening an illegal action	36
Attempts to collect debt not owed	34
Cont'd attempts collect debt not owed	23
Took or threatened to take negative or legal action	21
False statements or representation	16
Improper contact or sharing of info	16
Written notification about debt	13
Disclosure verification of debt	7
Threatened to contact someone or share information improperly	2

Where do complaints against Check Into Cash Inc. come from?

Check Into Cash Inc.'s own per-state count, not a national baseline.

California

51
Ohio

18
Texas

16
Tennessee

12
Alabama

9
Colorado

9
Louisiana

9
Michigan

8

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Check Into Cash Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 223.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Check Into Cash Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.