State complaint profile

Debt collection complaints in Washington

14,503 CFPB complaints filed against 1,146 debt collectors active in Washington.

Complaints
14,503
Collectors
1,146
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Washington at a glance

Washington consumers have filed 14,503 CFPB debt-collection complaints against 1,146 collectors.

14,503
CFPB complaints filed
1,146
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Washington

Washington filings are dispersed: the top three collectors hold only 1.2% of 14,503 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Washington residents in this extract is Encore Capital Group Inc. (1.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

The CBE Group, Inc.

D
59 total complaints → stable

TrueAccord Corp.

D
59 total complaints ↑ rising

Cavalry Investments, LLC

D
58 total complaints → stable

State Collection Service, Inc.

D
56 total complaints ↓ falling

Discover Bank

D
55 total complaints ↓ falling

Financial Assistance Inc

C
55 total complaints → stable

Machol & Johannes, LLC

D
54 total complaints ↓ falling

EOS Holdings, Inc.

D
53 total complaints ↓ falling

Evergreen Financial Services Inc.

D
51 total complaints ↓ falling

MST Financial Services, L.L.C.

D
49 total complaints → stable

Account Managers, Inc.

C
47 total complaints → stable

Central Portfolio Control Inc.

D
47 total complaints ↑ rising

Boeing Employees' Credit Union

D
44 total complaints ↑ rising

Columbia Recovery Group LLC

F
44 total complaints ↓ falling

Gordon, Aylworth & Tami, P.C.

D
44 total complaints → stable

Skagit Bonded Collectors, LLC

C
43 total complaints ↓ falling

Amsher Collection Services, Inc.

D
42 total complaints ↓ falling

Dynamic Recovery Solutions, LLC

D
42 total complaints ↓ falling

Fair Collections & Outsourcing, Inc.

D
42 total complaints ↑ rising

Paypal Holdings, Inc

D
42 total complaints ↓ falling

Walwick, Inc

F
42 total complaints ↓ falling

Stellar Recovery, Inc.

D
41 total complaints ↓ falling

Collection Bureau of Walla Walla

C
40 total complaints ↑ rising

Navy Federal Credit Union

D
40 total complaints ↑ rising

Affirm Holdings, Inc

F
39 total complaints ↑ rising

Receivables Performance Management, LLC

D
39 total complaints ↓ falling

Expert Global Solutions, Inc.

D
38 total complaints ↓ falling

HSBC North America Holdings Inc.

D
38 total complaints ↓ falling

Credit International Corporation

C
36 total complaints → stable

AmeriCollect

D
35 total complaints ↓ falling

Credit Control, LLC

F
35 total complaints ↑ rising

National Credit Adjusters, LLC

D
35 total complaints ↑ rising

Sentry Credit, Inc.

D
35 total complaints ↓ falling

TD Bank US Holding Company

D
35 total complaints ↑ rising

Barclays Bank Delaware

D
34 total complaints ↑ rising

Genesis Credit Management, LLC

F
34 total complaints ↓ falling

Dynamic Collectors, Incorporated

D
33 total complaints → stable

Physicians & Dentists Credit Bureau

F
33 total complaints ↓ falling

Williams & Fudge, Inc

D
33 total complaints → stable

Monterey Financial Services LLC

D
31 total complaints ↑ rising

Iqor US Inc

D
30 total complaints ↓ falling

MRS BPO, LLC

D
30 total complaints → stable

Property Receivables, Corp

F
30 total complaints ↑ rising

United Services Automobile Association

D
30 total complaints → stable

4M Collections, LLC

C
29 total complaints ↑ rising

Commonwealth Financial Systems, Inc.

F
29 total complaints ↓ falling

ProCollect, Inc.

F
29 total complaints ↑ rising

The Receivable Management Services LLC

D
29 total complaints ↑ rising

Diversified Adjustment Service, Inc.

D
28 total complaints → stable

Olympic Collection Inc.

D
28 total complaints → stable

If a collector is contacting you in Washington

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Washington resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Washington

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Washington Resident

Three parallel channels apply in Washington: the CFPB complaint form (powers this dataset), the Washington attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.