State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 1.1% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (1.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

ATG Credit, LLC

D
153 total complaints ↓ falling

Amsher Collection Services, Inc.

D
145 total complaints ↓ falling

National Credit Adjusters, LLC

D
145 total complaints ↑ rising

Affirm Holdings, Inc

F
141 total complaints ↑ rising

The CMI Group, Inc.

D
139 total complaints ↓ falling

Contract Callers Inc

D
136 total complaints ↑ rising

Diversified Adjustment Service, Inc.

D
133 total complaints → stable

Self Financial Inc.

F
125 total complaints ↑ rising

Absolute Resolutions Corp.

C
120 total complaints ↑ rising

Unlimited Progress Corp

C
120 total complaints ↓ falling

Receivables Management Partners, LLC

D
119 total complaints ↓ falling

Credit Control, LLC

F
118 total complaints ↑ rising

TD Bank US Holding Company

D
118 total complaints ↑ rising

Aldous & Associates, PLLC

D
113 total complaints ↑ rising

ONLINE Information Services, Inc.

D
111 total complaints ↑ rising

Security Credit Services, LLC

D
109 total complaints ↑ rising

U.s. Bancorp

D
106 total complaints ↓ falling

Westlake Services, LLC

D
100 total complaints ↑ rising

Credit Acceptance Corporation

D
97 total complaints ↑ rising

Nationwide Credit & Collection, Inc.

D
97 total complaints → stable

Wakefield & Associates, Inc.

F
96 total complaints ↓ falling

Commonwealth Financial Systems, Inc.

F
93 total complaints ↓ falling

World Acceptance Corporation

D
93 total complaints ↑ rising

Velocity Portfolio Group

D
92 total complaints → stable

Arnold Scott Harris, P.C.

D
90 total complaints ↓ falling

Kohn Law Firm S.C.

D
89 total complaints → stable

Consumer Adjustment Company Incorporated

D
87 total complaints → stable

State Collection Service, Inc.

D
87 total complaints ↓ falling

Santander Holdings USA, Inc.

F
86 total complaints ↑ rising

Ally Financial Inc.

D
84 total complaints ↑ rising

Ability Recovery Services, LLC

D
84 total complaints ↑ rising

Phoenix Financial Services LLC

D
83 total complaints ↓ falling

OneMain Finance Corporation

F
83 total complaints ↑ rising

HCFS Healthcare Financial Services of TeamHealth

F
82 total complaints ↓ falling

Credit Corp Solutions Inc.

D
79 total complaints ↑ rising

Barclays Bank Delaware

D
74 total complaints ↑ rising

Receivables Performance Management, LLC

D
74 total complaints ↓ falling

V and H Portfolio

D
74 total complaints ↑ rising

AmeriCollect

D
73 total complaints ↓ falling

Debt Recovery Solutions, LLC

D
73 total complaints → stable

Goldman Sachs Bank USA

F
73 total complaints ↑ rising

The Bureaus, Inc.

D
73 total complaints → stable

W&A Intermediate Co., LLC

F
73 total complaints ↑ rising

CMRE Financial Services, Inc.

D
72 total complaints ↓ falling

Keynote Consulting, Inc.

D
72 total complaints → stable

Midstate Collection Solutions, Inc.

D
72 total complaints ↓ falling

Midwest Credit & Collection, Inc.

F
72 total complaints ↓ falling

Exeter Finance, LLC.

D
71 total complaints ↑ rising

MRS BPO, LLC

D
70 total complaints → stable

Santander Consumer USA Holdings Inc.

D
70 total complaints ↓ falling

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.