What is the most common complaint against Nationwide Credit & Collection, Inc.?

The most common issue consumers report about Nationwide Credit & Collection, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 245 complaints filed with the CFPB.

Are complaints against Nationwide Credit & Collection, Inc. increasing or decreasing?

Complaints against Nationwide Credit & Collection, Inc. have been stable. The company received 53 complaints in the last 12 months.

What is Nationwide Credit & Collection, Inc.'s reputation grade?

Nationwide Credit & Collection, Inc. has a reputation grade of D (score: 51.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Nationwide Credit & Collection, Inc. respond to consumer complaints?

Nationwide Credit & Collection, Inc. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Nationwide Credit & Collection, Inc. operate?

Nationwide Credit & Collection, Inc. has received CFPB complaints from consumers in 22 states, with the most complaints from Illinois (97 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Nationwide Credit & Collection, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

100
Written notification about debt

62
Communication tactics

30
False statements or representation

21
Took or threatened to take negative or legal action

12
Electronic communications

7

Data updated September 2026

CFPB complaint disposition

CCDB record nationwide-credit-collection-inc Nationwide Credit & Collection, Inc.

Grade D · 245 CFPB filings · 94% timely · lead issue: Attempts to collect debt not owed · vol #458 · compose #4006

VOL 245
GRADE D
12MO 53
STATES 22
TIMELY 94%
DISPUTE 29%
ISSUE Attempts to collect debt n…
RANK #458
COMPOSE #4,006

Volume peers

Nearest volume peer: EGL US, LLC (246 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Nationwide Credit & Collection, Inc.'s 245 CFPB complaints sit next to EGL US, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

39.6% of Nationwide Credit & Collection, Inc.'s CFPB filings land in Illinois

High volume does not equal a clean composite: Nationwide Credit & Collection, Inc. is volume #458 but composite #4,006, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 39.6%; 97 of 245 filings · 22 states touched
Spike month: 2025-02 18.2%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #458 volume; #4,006 composite; Cleanest-composite ladder is 3,548 places worse than volume

How does Nationwide Credit & Collection, Inc. compare to its peers?

How does Nationwide Credit & Collection, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Nationwide Credit & Co… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

94%

99%

91%

Consumer-dispute ratelower is better

29%

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-07 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	100
Written notification about debt	62
Communication tactics	30
False statements or representation	21
Took or threatened to take negative or legal action	12
Electronic communications	7
Cont'd attempts collect debt not owed	6
Threatened to contact someone or share information improperly	5
Disclosure verification of debt	2

Where do complaints against Nationwide Credit & Collection, Inc. come from?

Nationwide Credit & Collection, Inc.'s own per-state count, not a national baseline.

Illinois

97
Texas

75
California

17
New York

14
Indiana

7
South Carolina

5
Virginia

4
Alabama

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Nationwide Credit & Collection, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 245.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 94.39655172413794%.

4 peers

Know your rights before responding to Nationwide Credit & Collection, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.