This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 245 complaints

Nationwide Credit & Collection, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Complaints by issue type

What consumers report about Nationwide Credit & Collection, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record nationwide-credit-collection-inc Nationwide Credit & Collection, Inc.

Grade D · 245 CFPB filings · 94% timely · lead issue: Attempts to collect debt not owed · vol #458 · compose #355

  • VOL 245
  • GRADE D
  • 12MO 53
  • STATES 22
  • TIMELY 94%
  • DISPUTE 29%
  • ISSUE Attempts to collect debt n…
  • RANK #458
  • COMPOSE #355

Volume peers

Nearest volume peer: EGL US, LLC (246 complaints)

Smith, Rouchon & Associates, Inc.Smith, Rouchon & Associates,…244Nationwide Credit & Collection, Inc. (this)Nationwide Credit & Collecti…245EGL US, LLCEGL US, LLC246Merchants and Professional Bureau, Inc.Merchants and Professional B…246World Omni Financial Corp.World Omni Financial Corp.247
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Nationwide Credit & Collection, Inc.'s 245 CFPB complaints sit next to EGL US, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 245 complaints break down

Every complaint issue type on record for Nationwide Credit & Collection, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
51.3/100
Nationwide Credit & Collection, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
245
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
94%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
29%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

39.6% of Nationwide Credit & Collection, Inc.'s CFPB filings land in Illinois

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Illinois 39.6%
97 of 245 filings · 22 states touched
Spike month
2025-02 18.2%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#458 volume
#355 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Nationwide Credit & Collection, Inc. compare to its peers?

How does Nationwide Credit & Collection, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Nationwide Credit & Collection, Inc. National average
Complaints (last 12 mo)lower is better
53
1
268
Timely-response ratehigher is better
94%
99%
91%
Consumer-dispute ratelower is better
29%
20%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Nationwide Credit & Collection, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Nationwide Credit & Collection, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Nationwide Credit & Collection, Inc.Merchants and Professional Bureau, Inc.SMITH, ROUCHON & ASSOCIATES, INC.Aspen National Financial, Inc.World Omni Financial Corp.Bliksum, LLCGOLD KEY CREDIT, INC.Medical-Commercial Audit IncHarley Davidson Financial Services IncWilber and Associates, P.C.
Source: CFPB Consumer Complaint Database

Nationwide Credit & Collection, Inc.'s complaint volume in context

Nationwide Credit & Collection, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

245 Top 8% higher than 92% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Nationwide Credit & Collection, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2023-07 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
100
Written notification about debt
62
Communication tactics
30
False statements or representation
21
Took or threatened to take negative or legal action
12
Electronic communications
7
Cont'd attempts collect debt not owed
6
Threatened to contact someone or share information improperly
5
Disclosure verification of debt
2

Where do complaints against Nationwide Credit & Collection, Inc. come from?

Nationwide Credit & Collection, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Nationwide Credit & Collection, Inc.

Across 22 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Nationwide Credit & Collection, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 245.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 94.39655172413794%.

4 peers

Know your rights before responding to Nationwide Credit & Collection, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.