State complaint profile

Debt collection complaints in Florida

124,524 CFPB complaints filed against 2,279 debt collectors active in Florida.

Complaints
124,524
Collectors
2,279
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Florida at a glance

Florida consumers have filed 124,524 CFPB debt-collection complaints against 2,279 collectors.

124,524
CFPB complaints filed
2,279
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Florida

Florida filings are dispersed: the top three collectors hold only 1% of 124,524 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Florida residents in this extract is Encore Capital Group Inc. (1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

Eastern Account Systems of Connecticut, Inc.

D
440 total complaints ↑ rising

Collection Management Holdings, LLC

F
433 total complaints ↑ rising

Lockhart, Morris & Montgomery Inc.

D
430 total complaints ↑ rising

Source Receivables Management LLC

D
429 total complaints ↑ rising

V and H Portfolio

D
421 total complaints ↑ rising

ProCollect, Inc.

F
417 total complaints ↑ rising

Phoenix Financial Services LLC

D
413 total complaints ↓ falling

AmeriCollect

D
403 total complaints ↓ falling

ONLINE Information Services, Inc.

D
394 total complaints ↑ rising

Penn Credit Corporation

D
392 total complaints ↓ falling

Harris & Harris, Ltd.

D
389 total complaints ↑ rising

National Credit Adjusters, LLC

D
369 total complaints ↑ rising

Barclays Bank Delaware

D
365 total complaints ↑ rising

Bull City Financial Solutions, Inc

D
349 total complaints ↑ rising

The CBE Group, Inc.

D
347 total complaints → stable

TD Bank US Holding Company

D
343 total complaints ↑ rising

AR Resources, Inc.

D
342 total complaints ↓ falling

Westlake Services, LLC

D
331 total complaints ↑ rising

Central Portfolio Control Inc.

D
317 total complaints ↑ rising

Debt Recovery Solutions, LLC

D
314 total complaints → stable

Continental Services Group, Inc. d/b/a ConServe

C
312 total complaints → stable

Credit Control, LLC

F
305 total complaints ↑ rising

Navient Solutions, LLC.

D
301 total complaints ↓ falling

The CMI Group, Inc.

D
290 total complaints ↓ falling

Self Financial Inc.

F
289 total complaints ↑ rising

Gulf Coast Collection Bureau, Inc.

D
287 total complaints ↓ falling

Credit Corp Solutions Inc.

D
286 total complaints ↑ rising

First Credit Services Inc.

D
285 total complaints ↑ rising

Security Credit Services, LLC

D
282 total complaints ↑ rising

Santander Holdings USA, Inc.

F
277 total complaints ↑ rising

Ally Financial Inc.

D
276 total complaints ↑ rising

Southern Management Systems Inc.

F
261 total complaints → stable

Paramount Recovery Systems, L.P.

D
256 total complaints ↓ falling

The Law Offices of Mitchell D. Bluhm & Associates

C
256 total complaints ↓ falling

RentDebt Automated Collections, LLC

D
249 total complaints ↑ rising

Ideal Collection Services, Inc.

D
246 total complaints → stable

Santander Consumer USA Holdings Inc.

D
246 total complaints ↓ falling

Velocity Portfolio Group

D
246 total complaints → stable

Collection Information Bureau, Inc.

D
244 total complaints ↓ falling

Dynamic Recovery Solutions, LLC

D
238 total complaints ↓ falling

Millco Management

C
236 total complaints ↓ falling

Credit Protection Association, L.P.

D
234 total complaints ↓ falling

Absolute Resolutions Corp.

C
229 total complaints ↑ rising

Tenet Healthcare Corporation

D
229 total complaints ↓ falling

TekCollect Inc.

D
227 total complaints ↑ rising

Truist Financial Corporation

F
218 total complaints ↑ rising

Kikoff Inc.

F
211 total complaints ↑ rising

Goldman Sachs Bank USA

F
209 total complaints ↑ rising

Choice Recovery, Inc.

D
203 total complaints ↓ falling

The Outsource Group, Inc

F
202 total complaints ↓ falling

If a collector is contacting you in Florida

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Florida names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Florida AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Florida

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Florida Resident

Florida's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Florida attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.