This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 322 complaints

Ideal Collection Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 27 states, reputation grade D.

Complaints by issue type

What consumers report about Ideal Collection Services, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record ideal-collection-services-inc Ideal Collection Services, Inc.

Grade D · 322 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #384 · compose #408

  • VOL 322
  • GRADE D
  • 12MO 59
  • STATES 27
  • TIMELY 100%
  • DISPUTE 43%
  • ISSUE Attempts to collect debt n…
  • RANK #384
  • COMPOSE #408

Volume peers

Nearest volume peer: Holloway Credit Solutions (322 complaints)

Berlin-Wheeler, Inc. (Kansas)Berlin-Wheeler, Inc. (Kansas)320Holloway Credit SolutionsHolloway Credit Solutions322Ideal Collection Services, Inc. (this)Ideal Collection Services, I…322D&A Services, LLCD&A Services, LLC323Transfinancial Companies, IncTransfinancial Companies, Inc325
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ideal Collection Services, Inc.'s 322 CFPB complaints sit next to Holloway Credit Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 322 complaints break down

Every complaint issue type on record for Ideal Collection Services, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
49.2/100
Ideal Collection Services, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
322
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate C
43%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

76.4% of Ideal Collection Services, Inc.'s CFPB filings land in Florida

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Florida 76.4%
246 of 322 filings · 27 states touched
Even monthly load
Peak under 8%
Highest month 2025-12 at 6.9% (27 filings)
Corpus ranks
#384 volume
#408 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Ideal Collection Services, Inc. compare to its peers?

How does Ideal Collection Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Ideal Collection Services, Inc. National average
Complaints (last 12 mo)lower is better
59
37
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
43%
23%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Ideal Collection Services, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 90%92%94%96%98%100%102% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Ideal Collection Services, Inc. vs. 10 similar-volume peers, by response speed and dispute rate Ideal Collection Services, Inc.Holloway Credit SolutionsD&A Services, LLCBerlin-Wheeler, Inc. (Kansas)Transfinancial Companies, IncSTATE EMPLOYEES CREDIT UNIONGlobal Credit & Collection CorporationAvadyne Health Holdings, IncAccount Control Technology, Inc.Express Recovery Services, Inc.Phillips & Cohen Associates, Ltd.
Source: CFPB Consumer Complaint Database

Ideal Collection Services, Inc.'s complaint volume in context

Ideal Collection Services, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

322 Top 7% higher than 93% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Ideal Collection Services, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
146
Written notification about debt
65
False statements or representation
41
Took or threatened to take negative or legal action
29
Cont'd attempts collect debt not owed
19
Communication tactics
9
Disclosure verification of debt
8
Electronic communications
3
Threatened to contact someone or share information improperly
1
Taking/threatening an illegal action
1

Where do complaints against Ideal Collection Services, Inc. come from?

Ideal Collection Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Ideal Collection Services, Inc.

Across 27 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ideal Collection Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 322.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Ideal Collection Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.