State complaint profile

Debt collection complaints in Washington

14,503 CFPB complaints filed against 1,146 debt collectors active in Washington.

Complaints
14,503
Collectors
1,146
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Washington at a glance

Washington consumers have filed 14,503 CFPB debt-collection complaints against 1,146 collectors.

14,503
CFPB complaints filed
1,146
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Washington

Washington filings are dispersed: the top three collectors hold only 0% of 14,503 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Washington residents in this extract is Encore Capital Group Inc. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 12

Sorted by most complaints

Capstone Credit & Collection, LLC.

C
2 total complaints → stable

CarMax, Inc.

C
2 total complaints ↑ rising

Carmichael & Frost LLC

D
2 total complaints ↑ rising

Carter-Young, Inc.

F
2 total complaints → stable

Ceannate

C
2 total complaints ↓ falling

Cherry Creek Strategic Advisors, LLC

C
2 total complaints ↓ falling

Chime Financial Inc

D
2 total complaints ↑ rising

Collection Bureau Services, Inc.

D
2 total complaints ↓ falling

Community Health Investment Company, LLC.

D
2 total complaints ↓ falling

Compass Recovery Group, LLC

D
2 total complaints ↓ falling

Concord Resolution Inc (Closed)

F
2 total complaints ↓ falling

Credit Bureau Collection Services, Inc.

C
2 total complaints ↓ falling

Credit Card Acquisitions Group

F
2 total complaints ↑ rising

Credit Karma, LLC

B
2 total complaints ↑ rising

Credit Management Control, Inc.

D
2 total complaints ↓ falling

Dynamic Recovery Services, Inc.

F
2 total complaints ↓ falling

Debt Management Partners LLC

B
2 total complaints ↓ falling

Diaz & Associates, Inc.

C
2 total complaints ↓ falling

Direct Capital

F
2 total complaints ↓ falling

Eagle Accounts Group, Inc.

C
2 total complaints ↓ falling

Express Collections, Inc.

F
2 total complaints ↑ rising

Fair Financial Corp.

C
2 total complaints ↓ falling

Featured Mediation, LLC

C
2 total complaints ↓ falling

Filings and Claims Inc.

B
2 total complaints ↓ falling

Financial Corporation of America

D
2 total complaints ↓ falling

First Advantage LNS Inc.

F
2 total complaints ↓ falling

First Step Group, LLC

C
2 total complaints ↓ falling

First Technology Federal Credit Union

D
2 total complaints ↑ rising

FirstPoint Collection Resources

D
2 total complaints → stable

Franklin Collection Service, Inc.

D
2 total complaints ↓ falling

GB Collects, LLC

F
2 total complaints → stable

Global Client Solutions, LLC

C
2 total complaints ↓ falling

Galaxy Capital Acquisitions, LLC

D
2 total complaints ↓ falling

Gatestone & Co. International Inc.

D
2 total complaints ↓ falling

General Recovery Services of WV, Inc.

F
2 total complaints ↑ rising

Global United Arbitration LLC

C
2 total complaints ↓ falling

Greeting Team, LLC DBA Customer Care Global

D
2 total complaints ↑ rising

Harley Davidson Financial Services Inc

C
2 total complaints ↑ rising

Harvard Collections, LLC

D
2 total complaints ↓ falling

Healthcare Financial Services, LLC

C
2 total complaints ↓ falling

Hilco Receivables LLC

A
2 total complaints ↓ falling

Hollis Cobb Associates

D
2 total complaints → stable

Internal Credit Systems, Inc

D
2 total complaints ↑ rising

Improved Data Services LLC

D
2 total complaints ↓ falling

Insight Management Partners, LLC

D
2 total complaints ↓ falling

Integrity Solution Services, Inc.

C
2 total complaints ↓ falling

Io, Inc.

D
2 total complaints ↓ falling

JNR Adjustment Company, Inc

C
2 total complaints ↓ falling

JTM Capital Management, LLC

F
2 total complaints ↓ falling

Javitch, Block & Rathbone LLC

D
2 total complaints → stable

If a collector is contacting you in Washington

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Washington resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Washington

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Washington Resident

Three parallel channels apply in Washington: the CFPB complaint form (powers this dataset), the Washington attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.