State complaint profile

Debt collection complaints in New York

53,744 CFPB complaints filed against 1,598 debt collectors active in New York.

Complaints
53,744
Collectors
1,598
Top collector
Transunion Intermediate Holdings, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

New York at a glance

New York consumers have filed 53,744 CFPB debt-collection complaints against 1,598 collectors.

53,744
CFPB complaints filed
1,598
collectors active here
#1
most-complained: Transunion Intermediate Holdings, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in New York

New York filings are dispersed: the top three collectors hold only 0.8% of 53,744 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from New York residents in this extract is Transunion Intermediate Holdings, Inc. (0.8% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

MRS BPO, LLC

D
148 total complaints → stable

Diversified Adjustment Service, Inc.

D
140 total complaints → stable

Iqor US Inc

D
137 total complaints ↓ falling

Pressler & Pressler, LLP

D
137 total complaints ↓ falling

Goldman Sachs Bank USA

F
136 total complaints ↑ rising

Eastern Account Systems of Connecticut, Inc.

D
135 total complaints ↑ rising

Security Credit Services, LLC

D
135 total complaints ↑ rising

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
134 total complaints ↑ rising

Servicer under contract with Federal Student Aid

F
133 total complaints ↑ rising

The Bureaus, Inc.

D
132 total complaints → stable

TrueAccord Corp.

D
132 total complaints ↑ rising

Receivables Performance Management, LLC

D
129 total complaints ↓ falling

Credit Acceptance Corporation

D
126 total complaints ↑ rising

Monterey Financial Services LLC

D
125 total complaints ↑ rising

Sequium Asset Solutions, LLC

F
122 total complaints ↑ rising

Continental Services Group, Inc. d/b/a ConServe

C
119 total complaints → stable

Kirschenbaum & Phillips P.C

D
119 total complaints ↓ falling

Simon's Agency, Inc.

F
118 total complaints ↓ falling

Ally Financial Inc.

D
112 total complaints ↑ rising

ONLINE Information Services, Inc.

D
112 total complaints ↑ rising

Santander Holdings USA, Inc.

F
110 total complaints ↑ rising

Debt Recovery Solutions, LLC

D
109 total complaints → stable

Dynamic Recovery Solutions, LLC

D
109 total complaints ↓ falling

Overton, Russell, Doerr and Donovan, LLP

F
107 total complaints ↓ falling

Mullooly Jeffrey Rooney & Flynn

C
104 total complaints ↓ falling

Associated Credit Services, Inc.

D
101 total complaints → stable

NCB Management Services Inc.

D
101 total complaints ↑ rising

Paypal Holdings, Inc

D
100 total complaints ↓ falling

Ability Recovery Services, LLC

D
99 total complaints ↑ rising

Credit Corp Solutions Inc.

D
96 total complaints ↑ rising

Expert Global Solutions, Inc.

D
95 total complaints ↓ falling

HCFS Healthcare Financial Services of TeamHealth

F
94 total complaints ↓ falling

T.S. Holdings

F
94 total complaints ↑ rising

Alliance One, Inc.

D
89 total complaints ↓ falling

LJ Ross Associates

D
89 total complaints ↑ rising

Malen & Associates, p.c.

D
89 total complaints → stable

Capital Accounts, LLC

F
88 total complaints ↓ falling

Solomon and Solomon, P.C.

D
87 total complaints ↓ falling

Acima Credit, LLC

C
86 total complaints ↑ rising

Monarch Recovery Holdings, Inc.

D
86 total complaints → stable

The CMI Group, Inc.

D
86 total complaints ↓ falling

Velocity Portfolio Group

D
85 total complaints → stable

Navy Federal Credit Union

D
83 total complaints ↑ rising

United Collection Bureau, Inc.

D
83 total complaints → stable

Commonwealth Financial Systems, Inc.

F
82 total complaints ↓ falling

Harris & Harris, Ltd.

D
81 total complaints ↑ rising

Santander Consumer USA Holdings Inc.

D
81 total complaints ↓ falling

ARS National Services, Inc.

C
79 total complaints ↓ falling

Ocwen Financial Corporation

D
77 total complaints ↓ falling

Pinnacle Credit Services, LLC

D
77 total complaints ↓ falling

If a collector is contacting you in New York

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest New York names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official New York AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with New York

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a New York Resident

New York's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the New York attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.