This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 407 complaints

Simon's Agency, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 27 states, reputation grade F.

Complaints by issue type

What consumers report about Simon's Agency, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record simon-s-agency-inc Simon's Agency, Inc.

Grade F · 407 CFPB filings · 90% timely · lead issue: Attempts to collect debt not owed · vol #319 · compose #474

  • VOL 407
  • GRADE F
  • 12MO 26
  • STATES 27
  • TIMELY 90%
  • DISPUTE 37%
  • ISSUE Attempts to collect debt n…
  • RANK #319
  • COMPOSE #474

Volume peers

Nearest volume peer: California Business Bureau, Inc. (408 complaints)

Rozlin Financial Group, Inc.Rozlin Financial Group, Inc.403Specialized Loan Servicing Holdings LLCSpecialized Loan Servicing H…403Simon's Agency, Inc. (this)Simon's Agency, Inc. (this)407California Business Bureau, Inc.California Business Bureau, …408Fidelity National Information Services, Inc. (FNIS)Fidelity National Informatio…410
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Simon's Agency, Inc.'s 407 CFPB complaints sit next to California Business Bureau, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 407 complaints break down

Every complaint issue type on record for Simon's Agency, Inc., not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
46.2/100
Simon's Agency, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
407
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
90%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
37%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

36.1% of Simon's Agency, Inc.'s CFPB filings land in New Jersey

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
New Jersey 36.1%
147 of 407 filings · 27 states touched
Even monthly load
Peak under 8%
Highest month 2024-10 at 7.6% (17 filings)
Corpus ranks
#319 volume
#474 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Simon's Agency, Inc. compare to its peers?

How does Simon's Agency, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Simon's Agency, Inc. National average
Complaints (last 12 mo)lower is better
26
9
268
Timely-response ratehigher is better
90%
87%
91%
Consumer-dispute ratelower is better
37%
26%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Simon's Agency, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Simon's Agency, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Simon's Agency, Inc.California Business Bureau, Inc.Fidelity National Information Services, Inc. (FNIS)Rozlin Financial Group, Inc.Specialized Loan Servicing Holdings LLCUSCB CorporationPlusFour, IncNorthland Group IncHunt & HenriquesNational Collection Systems, Inc.
Source: CFPB Consumer Complaint Database

Simon's Agency, Inc.'s complaint volume in context

Simon's Agency, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

407 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Simon's Agency, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
160
Written notification about debt
105
Communication tactics
34
Cont'd attempts collect debt not owed
30
Took or threatened to take negative or legal action
27
False statements or representation
24
Disclosure verification of debt
23
Threatened to contact someone or share information improperly
2
Improper contact or sharing of info
2

Where do complaints against Simon's Agency, Inc. come from?

Simon's Agency, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Simon's Agency, Inc.

Across 27 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Simon's Agency, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 407.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.42821158690177%.

4 peers

Know your rights before responding to Simon's Agency, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.