What is the most common complaint against Simon's Agency, Inc.?

The most common issue consumers report about Simon's Agency, Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 407 complaints filed with the CFPB.

Are complaints against Simon's Agency, Inc. increasing or decreasing?

Complaints against Simon's Agency, Inc. are falling. The company received 26 complaints in the last 12 months, showing improvement over prior periods.

What is Simon's Agency, Inc.'s reputation grade?

Simon's Agency, Inc. has a reputation grade of F (score: 46.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Simon's Agency, Inc. respond to consumer complaints?

Simon's Agency, Inc. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 37% of cases.

In how many states does Simon's Agency, Inc. operate?

Simon's Agency, Inc. has received CFPB complaints from consumers in 27 states, with the most complaints from New Jersey (147 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Simon's Agency, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 27 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

160
Written notification about debt

105
Communication tactics

34
Cont'd attempts collect debt not owed

30
Took or threatened to take negative or legal action

27
False statements or representation

24

Data updated September 2026

CFPB complaint disposition

CCDB record simon-s-agency-inc Simon's Agency, Inc.

Grade F · 407 CFPB filings · 90% timely · lead issue: Attempts to collect debt not owed · vol #319 · compose #4465

VOL 407
GRADE F
12MO 26
STATES 27
TIMELY 90%
DISPUTE 37%
ISSUE Attempts to collect debt n…
RANK #319
COMPOSE #4,465

Volume peers

Nearest volume peer: California Business Bureau, Inc. (408 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Simon's Agency, Inc.'s 407 CFPB complaints sit next to California Business Bureau, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

36.1% of Simon's Agency, Inc.'s CFPB filings land in New Jersey

High volume does not equal a clean composite: Simon's Agency, Inc. is volume #319 but composite #4,465, while New Jersey dominates the geography. Corpus placement method.

Dominant state: New Jersey 36.1%; 147 of 407 filings · 27 states touched
Even monthly load: Peak under 8%; Highest month 2024-10 at 7.6% (17 filings)
Divergent corpus ranks: #319 volume; #4,465 composite; Cleanest-composite ladder is 4,146 places worse than volume

How does Simon's Agency, Inc. compare to its peers?

How does Simon's Agency, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Simon's Agency, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

90%

87%

91%

Consumer-dispute ratelower is better

37%

26%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	160
Written notification about debt	105
Communication tactics	34
Cont'd attempts collect debt not owed	30
Took or threatened to take negative or legal action	27
False statements or representation	24
Disclosure verification of debt	23
Threatened to contact someone or share information improperly	2
Improper contact or sharing of info	2

Where do complaints against Simon's Agency, Inc. come from?

Simon's Agency, Inc.'s own per-state count, not a national baseline.

New Jersey

147
New York

118
Pennsylvania

63
Florida

14
North Carolina

13
Delaware

7
Ohio

6
California

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Simon's Agency, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 407.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.42821158690177%.

4 peers

Know your rights before responding to Simon's Agency, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.