State complaint profile

Debt collection complaints in New Mexico

3,541 CFPB complaints filed against 654 debt collectors active in New Mexico.

Complaints
3,541
Collectors
654
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

New Mexico at a glance

New Mexico consumers have filed 3,541 CFPB debt-collection complaints against 654 collectors.

3,541
CFPB complaints filed
654
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in New Mexico

New Mexico filings are dispersed: the top three collectors hold only 0.6% of 3,541 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from New Mexico residents in this extract is Encore Capital Group Inc. (0.6% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 3

Sorted by most complaints

Direct Recovery Services, LLC

F
7 total complaints ↓ falling

First National Collection Bureau, Inc.

D
7 total complaints ↓ falling

HSBC North America Holdings Inc.

D
7 total complaints ↓ falling

Lockhart, Morris & Montgomery Inc.

D
7 total complaints ↑ rising

OneMain Finance Corporation

F
7 total complaints ↑ rising

Phoenix Financial Services LLC

D
7 total complaints ↓ falling

Pinnacle Credit Services, LLC

D
7 total complaints ↓ falling

Santander Consumer USA Holdings Inc.

D
7 total complaints ↓ falling

Source Receivables Management LLC

D
7 total complaints ↑ rising

United Services Automobile Association

D
7 total complaints → stable

AmeriCollect

D
6 total complaints ↓ falling

BTH Management

D
6 total complaints ↑ rising

Cascade Capital, LLC

D
6 total complaints → stable

Ecmc Group, Inc.

D
6 total complaints ↓ falling

Fidelity National Financial, Inc

C
6 total complaints ↓ falling

Financial Credit Service, Inc.

D
6 total complaints ↓ falling

General Motors Financial Company, Inc.

D
6 total complaints ↑ rising

McCarthy & Holthus, LLP

C
6 total complaints ↓ falling

ONLINE Information Services, Inc.

D
6 total complaints ↑ rising

Performant Financial Corporation

D
6 total complaints ↓ falling

R.A.Rogers, Inc.

C
6 total complaints ↓ falling

RentDebt Automated Collections, LLC

D
6 total complaints ↑ rising

Revenue Enterprises, LLC

D
6 total complaints → stable

Southwest Recovery Services, Inc.

D
6 total complaints → stable

The Receivable Management Services LLC

D
6 total complaints ↑ rising

V and H Portfolio

D
6 total complaints ↑ rising

Velocity Portfolio Group

D
6 total complaints → stable

Westlake Services, LLC

D
6 total complaints ↑ rising

Acima Credit, LLC

C
5 total complaints ↑ rising

Adler Wallach & Associates, Inc.

D
5 total complaints ↓ falling

Automated Collection Services, Inc.

D
5 total complaints ↓ falling

Bronstein & Weiss Arbitration

F
5 total complaints ↓ falling

Coast Professional, Inc.

D
5 total complaints ↓ falling

Credit Bureau of Farmington, Inc

B
5 total complaints ↓ falling

Cedars Business Services, LLC

D
5 total complaints ↑ rising

Continental Central Credit, Inc.

C
5 total complaints ↓ falling

Credit Card Acquisitions Group

F
5 total complaints ↑ rising

Halsted Financial Services, LLC.

D
5 total complaints ↑ rising

Midwest Recovery Systems

F
5 total complaints ↓ falling

Monterey Financial Services LLC

D
5 total complaints ↑ rising

Nationstar Mortgage LLC

D
5 total complaints ↓ falling

Omega RMS, LLC

D
5 total complaints ↑ rising

Rausch Sturm LLP

F
5 total complaints ↑ rising

Receivable Management Group, Inc. (GA)

C
5 total complaints ↓ falling

Rent Recovery Solutions

F
5 total complaints ↑ rising

RevSolve, Inc.

D
5 total complaints ↓ falling

Shepherd Outsourcing, LLC

F
5 total complaints ↑ rising

U.S. Collections West, Inc.

D
5 total complaints → stable

URS Holding, LLC

D
5 total complaints ↓ falling

Unifin Inc.

D
5 total complaints ↑ rising

If a collector is contacting you in New Mexico

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official New Mexico resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with New Mexico

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a New Mexico Resident

Three parallel channels apply in New Mexico: the CFPB complaint form (powers this dataset), the New Mexico attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.