This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 124 complaints

Central Research Inc - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade D.

Complaints by issue type

What consumers report about Central Research Inc

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record central-research-inc Central Research Inc

Grade D · 124 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 124
  • GRADE D
  • 12MO 108
  • STATES 33
  • TIMELY 100%
  • ISSUE Took or threatened to take…
  • RANK #738
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Constar Financial Services, LLC (124 complaints)

Constar Financial Services, LLCConstar Financial Services, …124Express Collections, Inc.Express Collections, Inc.124Mid-South Adjustment Co., Inc.Mid-South Adjustment Co., In…124Central Research Inc (this)Central Research Inc (this)124Paradigm Assets, LLCParadigm Assets, LLC125
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Central Research Inc's 124 CFPB complaints sit next to Constar Financial Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 124 complaints break down

Every complaint issue type on record for Central Research Inc, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
50.4/100
Central Research Inc

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
124
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Texas is the plurality state for Central Research Inc (21.8%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Texas 21.8%
Mid-band (15–30%) · 33 states with ≥1 filing
Seasonal peak
2025-09 10.1%
8–15% band · 11 filings
Corpus ranks
#738 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Central Research Inc compare to its peers?

How does Central Research Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Central Research Inc National average
Complaints (last 12 mo)lower is better
108
13
268
Timely-response ratehigher is better
100%
92%
91%
Consumer-dispute ratelower is better
0%
27%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Central Research Inc a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%20%40%60%80% Timely response rate (%) Dispute rate (%) Central Research Inc vs. 8 similar-volume peers, by response speed and dispute rate Constar Financial Services, LLCExpress Collections, Inc.Servatus CorporationGLOBAL SOLUTION BIZ LLC.High Point Asset IncUnited Credit and Collections Inc.Kramer & Frank, P.C.Applied Business Services, Inc.
Source: CFPB Consumer Complaint Database

Central Research Inc's complaint volume in context

Central Research Inc vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

124 Top 14% higher than 86% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). This entry sits in this band. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Central Research Inc 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-03 2026-03

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
49
Attempts to collect debt not owed
40
Written notification about debt
17
False statements or representation
15
Electronic communications
2
Communication tactics
1

Where do complaints against Central Research Inc come from?

Central Research Inc's own per-state count, not a national baseline.

Top states by complaints against Central Research Inc

Across 33 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Central Research Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 124.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Central Research Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.