What is the most common complaint against ResidentCollect, Inc.?

The most common issue consumers report about ResidentCollect, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 617 complaints filed with the CFPB.

Are complaints against ResidentCollect, Inc. increasing or decreasing?

Complaints against ResidentCollect, Inc. have been stable. The company received 166 complaints in the last 12 months.

What is ResidentCollect, Inc.'s reputation grade?

ResidentCollect, Inc. has a reputation grade of F (score: 40.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does ResidentCollect, Inc. respond to consumer complaints?

ResidentCollect, Inc. has a 71% timely response rate to CFPB complaints. Consumers disputed the company's response in 32% of cases.

In how many states does ResidentCollect, Inc. operate?

ResidentCollect, Inc. has received CFPB complaints from consumers in 32 states, with the most complaints from Texas (276 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

ResidentCollect, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

218
Written notification about debt

113
False statements or representation

112
Cont'd attempts collect debt not owed

59
Took or threatened to take negative or legal action

52
Communication tactics

29

Data updated September 2026

CFPB complaint disposition

CCDB record residentcollect-inc ResidentCollect, Inc.

Grade F · 617 CFPB filings · 71% timely · lead issue: Attempts to collect debt not owed · vol #228 · compose #4898

VOL 617
GRADE F
12MO 166
STATES 32
TIMELY 71%
DISPUTE 32%
ISSUE Attempts to collect debt n…
RANK #228
COMPOSE #4,898

Volume peers

Nearest volume peer: January Technologies, Inc (616 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

ResidentCollect, Inc.'s 617 CFPB complaints sit next to January Technologies, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

44.7% of ResidentCollect, Inc.'s CFPB filings land in Texas

High volume does not equal a clean composite: ResidentCollect, Inc. is volume #228 but composite #4,898, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 44.7%; 276 of 617 filings · 32 states touched
Seasonal peak: 2018-11 10.4%; 8–15% band · 5 filings
Divergent corpus ranks: #228 volume; #4,898 composite; Cleanest-composite ladder is 4,670 places worse than volume

How does ResidentCollect, Inc. compare to its peers?

How does ResidentCollect, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

ResidentCollect, Inc. National average

Complaints (last 12 mo)lower is better

166

286

268

Timely-response ratehigher is better

71%

100%

91%

Consumer-dispute ratelower is better

32%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-07 2021-05

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	218
Written notification about debt	113
False statements or representation	112
Cont'd attempts collect debt not owed	59
Took or threatened to take negative or legal action	52
Communication tactics	29
Disclosure verification of debt	26
Threatened to contact someone or share information improperly	4
Improper contact or sharing of info	2
Electronic communications	2

Where do complaints against ResidentCollect, Inc. come from?

ResidentCollect, Inc.'s own per-state count, not a national baseline.

Texas

276
Florida

93
Georgia

51
California

43
Louisiana

23
North Carolina

15
South Carolina

12
New York

11

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for ResidentCollect, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 617.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 70.59859154929578%.

4 peers

Know your rights before responding to ResidentCollect, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.