What is the most common complaint against National Principal Group, LLC?

The most common issue consumers report about National Principal Group, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 128 complaints filed with the CFPB.

Are complaints against National Principal Group, LLC increasing or decreasing?

Complaints against National Principal Group, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is National Principal Group, LLC's reputation grade?

National Principal Group, LLC has a reputation grade of C (score: 57.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does National Principal Group, LLC respond to consumer complaints?

National Principal Group, LLC has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does National Principal Group, LLC operate?

National Principal Group, LLC has received CFPB complaints from consumers in 37 states, with the most complaints from California (24 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

National Principal Group, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 37 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

46
Communication tactics

33
Taking/threatening an illegal action

14
Improper contact or sharing of info

11
Attempts to collect debt not owed

8
False statements or representation

7

Data updated September 2026

CFPB complaint disposition

CCDB record national-principal-group-llc National Principal Group, LLC

Grade C · 128 CFPB filings · 98% timely · lead issue: Cont'd attempts collect debt not owed · vol #727 · compose #2861

VOL 128
GRADE C
12MO 0
STATES 37
TIMELY 98%
DISPUTE 15%
ISSUE Cont'd attempts collect de…
RANK #727
COMPOSE #2,861

Volume peers

Nearest volume peer: Armada Corp. (128 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

National Principal Group, LLC's 128 CFPB complaints sit next to Armada Corp. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for National Principal Group, LLC (18.8%)

Volume rank #727 and composite rank #2,861 diverge by 2,134 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 18.8%; Mid-band (15–30%) · 37 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2025-02 at 7.8% (10 filings)
Divergent corpus ranks: #727 volume; #2,861 composite; Cleanest-composite ladder is 2,134 places worse than volume

How does National Principal Group, LLC compare to its peers?

How does National Principal Group, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

National Principal Gro… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

100%

91%

Consumer-dispute ratelower is better

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-09 2025-08

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	46
Communication tactics	33
Taking/threatening an illegal action	14
Improper contact or sharing of info	11
Attempts to collect debt not owed	8
False statements or representation	7
Disclosure verification of debt	6
Threatened to contact someone or share information improperly	3

Where do complaints against National Principal Group, LLC come from?

National Principal Group, LLC's own per-state count, not a national baseline.

California

24
Texas

13
Illinois

8
Ohio

8
Florida

7
Michigan

5
Oklahoma

5
South Carolina

5

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for National Principal Group, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 128.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.4375%.

4 peers

Know your rights before responding to National Principal Group, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.