State complaint profile

Debt collection complaints in California

112,020 CFPB complaints filed against 2,387 debt collectors active in California.

Complaints
112,020
Collectors
2,387
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

California at a glance

California consumers have filed 112,020 CFPB debt-collection complaints against 2,387 collectors.

112,020
CFPB complaints filed
2,387
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in California

California filings are dispersed: the top three collectors hold only 0% of 112,020 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from California residents in this extract is Portfolio Recovery Associates, LLC (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 17

Sorted by most complaints

Orion Portfolio Services, LLC

C
8 total complaints ↓ falling

Pinnacle Asset Management, LLC

F
8 total complaints ↓ falling

Premier Portfolio Group

F
8 total complaints ↓ falling

R.A.Rogers, Inc.

C
8 total complaints ↓ falling

RAB, Inc.

D
8 total complaints ↓ falling

RMS-Recovery Management Services, Inc.

C
8 total complaints → stable

Residential Credit Solutions, Inc.

D
8 total complaints ↓ falling

Security Credit Systems Inc

D
8 total complaints ↓ falling

SN Servicing Corporation

C
8 total complaints ↓ falling

Sarma

D
8 total complaints ↓ falling

Servis One, Inc., Titusville, PA Branch

B
8 total complaints ↓ falling

Social Finance, Inc.

B
8 total complaints ↓ falling

Solutions To Portfolios, LLC

C
8 total complaints ↓ falling

Southern Oregon Credit Service, Inc.

C
8 total complaints ↓ falling

Stephens and Michaels Associates, Inc.

C
8 total complaints ↓ falling

Synerprise Consulting Services, Inc.

C
8 total complaints ↑ rising

TCF National Bank

D
8 total complaints ↓ falling

The Regional Adjustment Bureau, Incorporated

C
8 total complaints ↓ falling

Tribal Lending Enterprise, Inc.

D
8 total complaints ↓ falling

United Revenue Corporation

F
8 total complaints → stable

Westhill Financial

F
8 total complaints ↓ falling

Wolf River Development Company

D
8 total complaints ↑ rising

World Recovery Service, LLC

F
8 total complaints ↓ falling

America First Federal Credit Union

D
7 total complaints ↑ rising

Action Collection Agencies, Inc.

F
7 total complaints ↓ falling

Arena Investors, LP

F
7 total complaints ↓ falling

Ava Finance, Inc

F
7 total complaints ↑ rising

Bank of NEW York Mellon Corporation, the

D
7 total complaints ↓ falling

Benuck & Rainey, Inc.

F
7 total complaints ↓ falling

Collection Bureau Incorporated

D
7 total complaints ↓ falling

Capital Collections, LLC

B
7 total complaints ↑ rising

Carvana Group, LLC

D
7 total complaints → stable

Choice Recovery, Inc.

D
7 total complaints ↓ falling

Climb Credit Inc.

D
7 total complaints ↑ rising

Columbia Recovery Group LLC

F
7 total complaints ↓ falling

Conn's, Inc.

D
7 total complaints ↓ falling

Credit Counsel, Inc.

C
7 total complaints → stable

Cypress Collections

B
7 total complaints ↓ falling

DAS Inc

F
7 total complaints ↑ rising

Davis & Jones, LLC

C
7 total complaints ↑ rising

Delbert Services

D
7 total complaints ↓ falling

DriveTime

C
7 total complaints → stable

Fair Capital

D
7 total complaints ↑ rising

Finance System of Richmond, Inc.

C
7 total complaints ↑ rising

GB Collects, LLC

F
7 total complaints → stable

Greeting Team, LLC DBA Customer Care Global

D
7 total complaints ↑ rising

ICQ Search and Recovery Inc.

B
7 total complaints ↓ falling

Io, Inc.

D
7 total complaints ↓ falling

Khoury Alternative Claims Management

C
7 total complaints ↓ falling

Lakeview Loan Servicing, LLC

F
7 total complaints ↓ falling

If a collector is contacting you in California

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest California names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official California AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with California

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a California Resident

California's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the California attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.