What is the most common complaint against Westhill Financial?

The most common issue consumers report about Westhill Financial is "Communication tactics", specifically "Frequent or repeated calls". This is based on 24 complaints filed with the CFPB.

Are complaints against Westhill Financial increasing or decreasing?

Complaints against Westhill Financial are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Westhill Financial's reputation grade?

Westhill Financial has a reputation grade of F (score: 45.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Westhill Financial respond to consumer complaints?

Westhill Financial has a 58% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does Westhill Financial operate?

Westhill Financial has received CFPB complaints from consumers in 12 states, with the most complaints from California (8 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Westhill Financial - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade F.

Compiled by PlainCollector

Communication tactics

9
Took or threatened to take negative or legal action

5
Attempts to collect debt not owed

3
Written notification about debt

2
Threatened to contact someone or share information improperly

2
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record westhill-financial Westhill Financial

Grade F · 24 CFPB filings · 58% timely · lead issue: Communication tactics · vol #1757 · compose #4562

VOL 24
GRADE F
12MO 2
STATES 12
TIMELY 58%
DISPUTE 33%
ISSUE Communication tactics
RANK #1,757
COMPOSE #4,562

Volume peers

Nearest volume peer: Acceptance Rentals, Inc. (24 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Westhill Financial's 24 CFPB complaints sit next to Acceptance Rentals, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

33.3% of Westhill Financial's CFPB filings land in California

High volume does not equal a clean composite: Westhill Financial is volume #1,757 but composite #4,562, while California dominates the geography. Corpus placement method.

Dominant state: California 33.3%; 8 of 24 filings · 12 states touched
Spike month: 2018-03 33.3%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,757 volume; #4,562 composite; Cleanest-composite ladder is 2,805 places worse than volume

How does Westhill Financial compare to its peers?

How does Westhill Financial compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Westhill Financial National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

58%

96%

91%

Consumer-dispute ratelower is better

33%

43%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-06 2021-03

Issue Detail Breakdown

Issue	Complaints
Communication tactics	9
Took or threatened to take negative or legal action	5
Attempts to collect debt not owed	3
Written notification about debt	2
Threatened to contact someone or share information improperly	2
False statements or representation	1
Cont'd attempts collect debt not owed	1
Disclosure verification of debt	1

Where do complaints against Westhill Financial come from?

Westhill Financial's own per-state count, not a national baseline.

California

8
Ohio

5
Utah

2
Arizona

1
District of Columbia

1
Florida

1
Kentucky

1
Michigan

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Westhill Financial: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 24.

4 peers

Know your rights before responding to Westhill Financial: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.