What is the most common complaint against Cypress Collections?

The most common issue consumers report about Cypress Collections is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 7 complaints filed with the CFPB.

Are complaints against Cypress Collections increasing or decreasing?

Complaints against Cypress Collections are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Cypress Collections's reputation grade?

Cypress Collections has a reputation grade of B (score: 66.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Cypress Collections respond to consumer complaints?

Cypress Collections has a 71% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Cypress Collections operate?

Cypress Collections has received CFPB complaints from consumers in 1 states, with the most complaints from California (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Cypress Collections - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

4
Communication tactics

1
Cont'd attempts collect debt not owed

1
Improper contact or sharing of info

1

Data updated September 2026

CFPB complaint disposition

CCDB record cypress-collections Cypress Collections

Grade B · 7 CFPB filings · 71% timely · lead issue: Attempts to collect debt not owed · vol #2803 · compose #1620

VOL 7
GRADE B
12MO 0
STATES 1
TIMELY 71%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #2,803
COMPOSE #1,620

Volume peers

Nearest volume peer: Account Services Inc. (7 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Cypress Collections's 7 CFPB complaints sit next to Account Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Cypress Collections's CFPB filings land in California

High volume does not equal a clean composite: Cypress Collections is volume #2,803 but composite #1,620, while California dominates the geography. Corpus placement method.

Dominant state: California 100.0%; 7 of 7 filings · 1 states touched
Spike month: 2015-02 25.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,803 volume; #1,620 composite; Cleanest-composite ladder is 1,183 places better than volume

How does Cypress Collections compare to its peers?

How does Cypress Collections compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Cypress Collections National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

71%

86%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-02 2017-07

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	4
Communication tactics	1
Cont'd attempts collect debt not owed	1
Improper contact or sharing of info	1

Where do complaints against Cypress Collections come from?

Cypress Collections's own per-state count, not a national baseline.

California

7

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Cypress Collections: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 7.

4 peers

Know your rights before responding to Cypress Collections: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.