This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 62 complaints

Collection Bureau Incorporated - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade D.

Complaints by issue type

What consumers report about Collection Bureau Incorporated

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record collection-bureau-incorporated Collection Bureau Incorporated

Grade D · 62 CFPB filings · 92% timely · lead issue: Attempts to collect debt not owed

  • VOL 62
  • GRADE D
  • 12MO 0
  • STATES 7
  • TIMELY 92%
  • DISPUTE 29%
  • ISSUE Attempts to collect debt n…
  • RANK #1,063
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Action Revenue Recovery, LLC (62 complaints)

Action Revenue Recovery, LLCAction Revenue Recovery, LLC62Advanced Recovery Systems, Inc.Advanced Recovery Systems, I…62Credit Clearing House of America, Inc.Credit Clearing House of Ame…62Happy Money, Inc.Happy Money, Inc.62Collection Bureau Incorporated (this)Collection Bureau Incorporat…62
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Bureau Incorporated's 62 CFPB complaints sit next to Action Revenue Recovery, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 62 complaints break down

Every complaint issue type on record for Collection Bureau Incorporated, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.0/100
Collection Bureau Incorporated

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
62
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
92%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
29%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

72.6% of Collection Bureau Incorporated's CFPB filings land in Idaho

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Idaho 72.6%
45 of 62 filings · 7 states touched
Spike month
2015-03 16.7%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#1,063 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Collection Bureau Incorporated compare to its peers?

How does COLLECTION BUREAU INCORPORATED compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
COLLECTION BUREAU INCORPORATED National average
Complaints (last 12 mo)lower is better
0
15
268
Timely-response ratehigher is better
92%
73%
91%
Consumer-dispute ratelower is better
29%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Collection Bureau Incorporated a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Collection Bureau Incorporated vs. 8 similar-volume peers, by response speed and dispute rate Collection Bureau IncorporatedAdvanced Recovery Systems, Inc.Credit Clearing House of America, Inc.Action Revenue Recovery, LLCLD Holdings Group, LLCLaw Offices of Timothy M. SullivanMichael J Adams PCNational Credit Services, Inc.National Medical Administrators, Inc
Source: CFPB Consumer Complaint Database

Collection Bureau Incorporated's complaint volume in context

Collection Bureau Incorporated vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

62 Top 20% higher than 80% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). This entry sits in this band. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Collection Bureau Incorporated 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2013-12 2025-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
16
Written notification about debt
12
Cont'd attempts collect debt not owed
11
False statements or representation
9
Took or threatened to take negative or legal action
4
Improper contact or sharing of info
4
Communication tactics
3
Disclosure verification of debt
3

Where do complaints against Collection Bureau Incorporated come from?

Collection Bureau Incorporated's own per-state count, not a national baseline.

Top states by complaints against Collection Bureau Incorporated

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Bureau Incorporated: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 62.

4 peers

Know your rights before responding to Collection Bureau Incorporated: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.