What is the most common complaint against Collection Bureau Incorporated?

The most common issue consumers report about Collection Bureau Incorporated is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 62 complaints filed with the CFPB.

Are complaints against Collection Bureau Incorporated increasing or decreasing?

Complaints against Collection Bureau Incorporated are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Collection Bureau Incorporated's reputation grade?

Collection Bureau Incorporated has a reputation grade of D (score: 54.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Bureau Incorporated respond to consumer complaints?

Collection Bureau Incorporated has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Collection Bureau Incorporated operate?

Collection Bureau Incorporated has received CFPB complaints from consumers in 7 states, with the most complaints from Idaho (45 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collection Bureau Incorporated - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

16
Written notification about debt

12
Cont'd attempts collect debt not owed

11
False statements or representation

9
Took or threatened to take negative or legal action

4
Improper contact or sharing of info

4

Data updated September 2026

CFPB complaint disposition

CCDB record collection-bureau-incorporated Collection Bureau Incorporated

Grade D · 62 CFPB filings · 92% timely · lead issue: Attempts to collect debt not owed · vol #1063 · compose #3541

VOL 62
GRADE D
12MO 0
STATES 7
TIMELY 92%
DISPUTE 29%
ISSUE Attempts to collect debt n…
RANK #1,063
COMPOSE #3,541

Volume peers

Nearest volume peer: Action Revenue Recovery, LLC (62 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Bureau Incorporated's 62 CFPB complaints sit next to Action Revenue Recovery, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

72.6% of Collection Bureau Incorporated's CFPB filings land in Idaho

High volume does not equal a clean composite: Collection Bureau Incorporated is volume #1,063 but composite #3,541, while Idaho dominates the geography. Corpus placement method.

Dominant state: Idaho 72.6%; 45 of 62 filings · 7 states touched
Spike month: 2015-03 16.7%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,063 volume; #3,541 composite; Cleanest-composite ladder is 2,478 places worse than volume

How does Collection Bureau Incorporated compare to its peers?

How does COLLECTION BUREAU INCORPORATED compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

COLLECTION BUREAU INCO… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

92%

73%

91%

Consumer-dispute ratelower is better

29%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-12 2025-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	16
Written notification about debt	12
Cont'd attempts collect debt not owed	11
False statements or representation	9
Took or threatened to take negative or legal action	4
Improper contact or sharing of info	4
Communication tactics	3
Disclosure verification of debt	3

Where do complaints against Collection Bureau Incorporated come from?

Collection Bureau Incorporated's own per-state count, not a national baseline.

Idaho

45
California

7
Utah

3
Georgia

2
Oregon

2
Texas

2
Oklahoma

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Bureau Incorporated: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 62.

4 peers

Know your rights before responding to Collection Bureau Incorporated: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.