State complaint profile

Debt collection complaints in Virgin Islands

162 CFPB complaints filed against 86 debt collectors active in Virgin Islands.

Complaints
162
Collectors
86
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virgin Islands at a glance

Virgin Islands consumers have filed 162 CFPB debt-collection complaints against 86 collectors.

162
CFPB complaints filed
86
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virgin Islands

Virgin Islands is a thin filing book: #53 of 56 by absolute volume with only 162 CFPB complaints in this extract.

Absolute counts are small, so a single regional collector or a thin national-buyer footprint can swing the ranking. Compare the volume peers below before treating any one name as a statewide pattern.

The collector with the most complaints from Virgin Islands residents in this extract is Portfolio Recovery Associates, LLC (17.3% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Most-complained-about collectors in Virgin Islands

By complaints filed from this state

complaints

What this shows These eight collectors draw the most complaints from Virgin Islands residents, usually national bureaus and large debt buyers operating in every state.

Source CFPB Consumer Complaint Database

Where Virgin Islands's 162 complaints concentrate

Top-three collectors vs the rest of this state's filings

complaints

What this shows The top three names account for 17.3% of Virgin Islands filings in this extract, a state-specific concentration cut, not a national grade curve.

Source CFPB Consumer Complaint Database

Active Debt Collectors

Sorted by most complaints

Portfolio Recovery Associates, LLC

D
14 total complaints ↑ rising

Resurgent Capital Services L.P.

D
7 total complaints ↑ rising

Transworld Systems Inc

D
7 total complaints → stable

Synchrony Financial

D
6 total complaints → stable

American Express Company

D
4 total complaints ↑ rising

Discover Bank

D
4 total complaints ↓ falling

Experian Information Solutions Inc.

D
4 total complaints ↑ rising

National Credit Systems,Inc.

D
4 total complaints ↑ rising

Account Services Inc.

B
3 total complaints ↓ falling

Capital ONE Financial Corporation

D
3 total complaints → stable

CCS Financial Services, Inc.

F
3 total complaints ↑ rising

Credit Protection Association, L.P.

D
3 total complaints ↓ falling

Encore Capital Group Inc.

D
3 total complaints ↑ rising

Equifax, Inc.

D
3 total complaints ↑ rising

Navy Federal Credit Union

D
3 total complaints ↑ rising

SCA Collections, Inc.

D
3 total complaints ↓ falling

Affirm Holdings, Inc

F
2 total complaints ↑ rising

Banco Popular DE Puerto Rico

B
2 total complaints → stable

Bounce AI, Inc.

F
2 total complaints ↑ rising

CL Holdings LLC

C
2 total complaints ↑ rising

CNG Financial Corporation

D
2 total complaints → stable

Capio Partners, LLC

C
2 total complaints → stable

Credit Card Receivables Fund Incorporated

D
2 total complaints ↓ falling

Financial Credit Service, Inc.

D
2 total complaints ↓ falling

I.C. System, Inc.

C
2 total complaints ↑ rising

Iqor US Inc

D
2 total complaints ↓ falling

Medical Data Systems, Inc.

D
2 total complaints ↓ falling

OneMain Finance Corporation

F
2 total complaints ↑ rising

Radius Global Solutions LLC

D
2 total complaints ↑ rising

Regional Management Corporation

D
2 total complaints ↑ rising

Rosebud Economic Development Corporation

C
2 total complaints ↑ rising

Southern Management Systems Inc.

F
2 total complaints → stable

Transunion Intermediate Holdings, Inc.

D
2 total complaints ↑ rising

The CBE Group, Inc.

D
2 total complaints → stable

American Honda Finance Corp

D
1 total complaints → stable

Admin Recovery, LLC

D
1 total complaints ↓ falling

Amsher Collection Services, Inc.

D
1 total complaints ↓ falling

Bank of America, National Association

D
1 total complaints → stable

BTH Management

D
1 total complaints ↑ rising

Broward Adjustment Services

C
1 total complaints ↓ falling

Brown and Joseph, Ltd

F
1 total complaints ↓ falling

Caine & Weiner Company, Inc.

D
1 total complaints ↑ rising

Citibank, N.a.

D
1 total complaints → stable

Credit Acceptance Corporation

D
1 total complaints ↑ rising

Capital Management Services, LP

D
1 total complaints ↓ falling

Consumer Portfolio Services, Inc.

D
1 total complaints ↑ rising

Continental Services Group, Inc. d/b/a ConServe

C
1 total complaints → stable

Credit Systems International, Inc.

D
1 total complaints ↑ rising

Creditors Bureau Associates

D
1 total complaints → stable

DataMax Corporation

F
1 total complaints ↓ falling

If a collector is contacting you in Virgin Islands

Thin filing books still share the national grade curve - verify before treating a local name as unique.

  • Thin state books still share the national grade curve - check the collector's nationwide record, not just this Virgin Islands slice. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • With few local filings, peer-state profiles are the fastest context check before escalating. All states

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Virgin Islands

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virgin Islands Resident

With only 162 Virgin Islands filings in this extract, start at the CFPB complaint form for a public record, then confirm whether the Virgin Islands AG or banking regulator offers a state-specific intake - thin books still use the same three-channel pattern. Open the CFPB complaint form.