What is the most common complaint against Creditors Bureau Associates?

The most common issue consumers report about Creditors Bureau Associates is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 517 complaints filed with the CFPB.

Are complaints against Creditors Bureau Associates increasing or decreasing?

Complaints against Creditors Bureau Associates have been stable. The company received 103 complaints in the last 12 months.

What is Creditors Bureau Associates's reputation grade?

Creditors Bureau Associates has a reputation grade of D (score: 52.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Creditors Bureau Associates respond to consumer complaints?

Creditors Bureau Associates has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.

In how many states does Creditors Bureau Associates operate?

Creditors Bureau Associates has received CFPB complaints from consumers in 22 states, with the most complaints from Georgia (376 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Creditors Bureau Associates - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

251
Written notification about debt

111
Took or threatened to take negative or legal action

54
False statements or representation

50
Cont'd attempts collect debt not owed

23
Communication tactics

15

Data updated September 2026

CFPB complaint disposition

CCDB record creditors-bureau-associates Creditors Bureau Associates

Grade D · 517 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #264 · compose #3752

VOL 517
GRADE D
12MO 103
STATES 22
TIMELY 100%
DISPUTE 25%
ISSUE Attempts to collect debt n…
RANK #264
COMPOSE #3,752

Volume peers

Nearest volume peer: Asset Recovery Solutions, LLC (515 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Creditors Bureau Associates's 517 CFPB complaints sit next to Asset Recovery Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

72.7% of Creditors Bureau Associates's CFPB filings land in Georgia

High volume does not equal a clean composite: Creditors Bureau Associates is volume #264 but composite #3,752, while Georgia dominates the geography. Corpus placement method.

Dominant state: Georgia 72.7%; 376 of 517 filings · 22 states touched
Seasonal peak: 2024-05 11.4%; 8–15% band · 10 filings
Divergent corpus ranks: #264 volume; #3,752 composite; Cleanest-composite ladder is 3,488 places worse than volume

How does Creditors Bureau Associates compare to its peers?

How does Creditors Bureau Associates compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Creditors Bureau Assoc… National average

Complaints (last 12 mo)lower is better

103

268

Timely-response ratehigher is better

100%

93%

91%

Consumer-dispute ratelower is better

25%

10%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	251
Written notification about debt	111
Took or threatened to take negative or legal action	54
False statements or representation	50
Cont'd attempts collect debt not owed	23
Communication tactics	15
Threatened to contact someone or share information improperly	8
Disclosure verification of debt	3
Electronic communications	2

Where do complaints against Creditors Bureau Associates come from?

Creditors Bureau Associates's own per-state count, not a national baseline.

Georgia

376
North Carolina

36
Alabama

32
Florida

21
Texas

9
South Carolina

7
Tennessee

7
Arizona

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Creditors Bureau Associates: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 517.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.58847736625515%.

4 peers

Know your rights before responding to Creditors Bureau Associates: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.