This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 517 complaints

Creditors Bureau Associates - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Complaints by issue type

What consumers report about Creditors Bureau Associates

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record creditors-bureau-associates Creditors Bureau Associates

Grade D · 517 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #264 · compose #276

  • VOL 517
  • GRADE D
  • 12MO 103
  • STATES 22
  • TIMELY 100%
  • DISPUTE 25%
  • ISSUE Attempts to collect debt n…
  • RANK #264
  • COMPOSE #276

Volume peers

Nearest volume peer: Asset Recovery Solutions, LLC (515 complaints)

Nationwide Recovery Systems, LtdNationwide Recovery Systems,…510Focus Holding CompanyFocus Holding Company511Asset Recovery Solutions, LLCAsset Recovery Solutions, LLC515Mandarich Law Group, LLPMandarich Law Group, LLP515Creditors Bureau Associates (this)Creditors Bureau Associates …517
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Creditors Bureau Associates's 517 CFPB complaints sit next to Asset Recovery Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 517 complaints break down

Every complaint issue type on record for Creditors Bureau Associates, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.8/100
Creditors Bureau Associates

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
517
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
25%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

72.7% of Creditors Bureau Associates's CFPB filings land in Georgia

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Georgia 72.7%
376 of 517 filings · 22 states touched
Seasonal peak
2024-05 11.4%
8–15% band · 10 filings
Corpus ranks
#264 volume
#276 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Creditors Bureau Associates compare to its peers?

How does Creditors Bureau Associates compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Creditors Bureau Associates National average
Complaints (last 12 mo)lower is better
103
81
268
Timely-response ratehigher is better
100%
93%
91%
Consumer-dispute ratelower is better
25%
10%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Creditors Bureau Associates a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Creditors Bureau Associates vs. 9 similar-volume peers, by response speed and dispute rate Creditors Bureau AssociatesAsset Recovery Solutions, LLCMandarich Law Group, LLPFocus Holding CompanyNationwide Recovery Systems, LtdFrost-Arnett CompanyGurstel Law Firm, P.C.FC HoldCo LLCJim Bottin Enterprises, IncReal Time Group, Inc.
Source: CFPB Consumer Complaint Database

Creditors Bureau Associates's complaint volume in context

Creditors Bureau Associates vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

517 Top 5% higher than 95% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Creditors Bureau Associates 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-02 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
251
Written notification about debt
111
Took or threatened to take negative or legal action
54
False statements or representation
50
Cont'd attempts collect debt not owed
23
Communication tactics
15
Threatened to contact someone or share information improperly
8
Disclosure verification of debt
3
Electronic communications
2

Where do complaints against Creditors Bureau Associates come from?

Creditors Bureau Associates's own per-state count, not a national baseline.

Top states by complaints against Creditors Bureau Associates

Across 22 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Creditors Bureau Associates: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 517.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.58847736625515%.

4 peers

Know your rights before responding to Creditors Bureau Associates: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.