State complaint profile

Debt collection complaints in California

112,020 CFPB complaints filed against 2,387 debt collectors active in California.

Complaints
112,020
Collectors
2,387
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

California at a glance

California consumers have filed 112,020 CFPB debt-collection complaints against 2,387 collectors.

112,020
CFPB complaints filed
2,387
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in California

California filings are dispersed: the top three collectors hold only 0% of 112,020 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from California residents in this extract is Portfolio Recovery Associates, LLC (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 24

Sorted by most complaints

Todd, Bremer & Lawson, Inc.

D
4 total complaints ↓ falling

United Consumers Inc

C
4 total complaints ↓ falling

United Recovery Solutions

F
4 total complaints ↓ falling

VNU Group, LLC

B
4 total complaints → stable

Webster Bank, National Association

B
4 total complaints ↑ rising

West Coast Servicing, Inc.

C
4 total complaints ↓ falling

Winklevoss Exchange LLC

C
4 total complaints ↑ rising

ZenResolve, LLC

F
4 total complaints ↓ falling

ACI Worldwide, Corp.

B
3 total complaints ↓ falling

APEX Asset Management, LLC

F
3 total complaints ↓ falling

Article Acceptance Company

B
3 total complaints ↑ rising

Arvest Bank Group, Inc.

B
3 total complaints ↑ rising

Absolute Collections Corp.

B
3 total complaints ↓ falling

Allied Capital Management, Inc.

F
3 total complaints ↑ rising

American Mediation

F
3 total complaints ↓ falling

American Professional Collections

B
3 total complaints ↓ falling

American Student Assistance

C
3 total complaints ↓ falling

Ameritan Group Services

F
3 total complaints ↑ rising

Ameritech Financial

F
3 total complaints ↓ falling

Applied Business Services, Inc.

D
3 total complaints ↓ falling

Armor Systems Corporation

C
3 total complaints ↓ falling

Arnold Scott Harris, P.C.

D
3 total complaints ↓ falling

Ascent Holding Co

C
3 total complaints ↑ rising

Asset Complaint Solutions

F
3 total complaints ↑ rising

Asset Recovery Bureau LLC

D
3 total complaints ↑ rising

Avadyne Health Holdings, Inc

C
3 total complaints ↓ falling

Boeing Employees' Credit Union

D
3 total complaints ↑ rising

BSI Financial Holdings, Inc.

D
3 total complaints → stable

Bay Area Receivables, Inc

D
3 total complaints ↓ falling

Benjamin Chaise & Associates

C
3 total complaints ↓ falling

Bison Bucks Lending

B
3 total complaints ↑ rising

Blackwater Capital Group LLC.

B
3 total complaints → stable

Bristlecone, Inc.

F
3 total complaints ↓ falling

Brookshaw Management, LLC

B
3 total complaints ↓ falling

CAB Receivables, Inc.

F
3 total complaints ↓ falling

CAC Financial Corp

D
3 total complaints → stable

Cornerstone Resolution Group, Inc.

C
3 total complaints ↓ falling

Credit World Services, Inc.

C
3 total complaints ↓ falling

Capital Asset Recovery INC DBA Jacobson and Wright

D
3 total complaints ↓ falling

Central Valley Receivables

F
3 total complaints ↑ rising

ClearOne Advantage, LLC

D
3 total complaints → stable

Coinbase, Inc.

C
3 total complaints ↑ rising

Collection Information Bureau, Inc.

D
3 total complaints ↓ falling

Collection Management Company

C
3 total complaints ↓ falling

Columbia Collection Service, Inc.

F
3 total complaints ↓ falling

Consolidated Auto Sales, Inc.

F
3 total complaints ↑ rising

Consumer Recovery Solutions, LLC

F
3 total complaints ↓ falling

Convergys

C
3 total complaints ↓ falling

Credit Bureau Services Association

D
3 total complaints → stable

Credit Collections U.S.A., L.L.C.

F
3 total complaints → stable

If a collector is contacting you in California

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest California names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official California AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with California

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a California Resident

California's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the California attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.