What is the most common complaint against Arvest Bank Group, Inc.?

The most common issue consumers report about Arvest Bank Group, Inc. is "Took or threatened to take negative or legal action", specifically "Debt was result of identity theft". This is based on 38 complaints filed with the CFPB.

Are complaints against Arvest Bank Group, Inc. increasing or decreasing?

Complaints against Arvest Bank Group, Inc. are rising. The company received 13 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Arvest Bank Group, Inc.'s reputation grade?

Arvest Bank Group, Inc. has a reputation grade of B (score: 67.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Arvest Bank Group, Inc. respond to consumer complaints?

Arvest Bank Group, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Arvest Bank Group, Inc. operate?

Arvest Bank Group, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Arkansas (12 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Arvest Bank Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade B.

Compiled by PlainCollector

Took or threatened to take negative or legal action

13
Attempts to collect debt not owed

12
Communication tactics

4
Written notification about debt

3
Cont'd attempts collect debt not owed

3
False statements or representation

2

Data updated September 2026

CFPB complaint disposition

CCDB record arvest-bank-group-inc Arvest Bank Group, Inc.

Grade B · 38 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #1370 · compose #1544

VOL 38
GRADE B
12MO 13
STATES 11
TIMELY 100%
DISPUTE 0%
ISSUE Took or threatened to take…
RANK #1,370
COMPOSE #1,544

Volume peers

Nearest volume peer: Accelerated Receivables Solutions (38 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Arvest Bank Group, Inc.'s 38 CFPB complaints sit next to Accelerated Receivables Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

31.6% of Arvest Bank Group, Inc.'s CFPB filings land in Arkansas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Arkansas 31.6%; 12 of 38 filings · 11 states touched
Seasonal peak: 2015-10 11.1%; 8–15% band · 2 filings
Corpus ranks: #1,370 volume; #1,544 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Arvest Bank Group, Inc. compare to its peers?

How does ARVEST BANK GROUP, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

ARVEST BANK GROUP, INC… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

92%

91%

Consumer-dispute ratelower is better

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-08 2025-07

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	13
Attempts to collect debt not owed	12
Communication tactics	4
Written notification about debt	3
Cont'd attempts collect debt not owed	3
False statements or representation	2
Disclosure verification of debt	1

Where do complaints against Arvest Bank Group, Inc. come from?

Arvest Bank Group, Inc.'s own per-state count, not a national baseline.

Arkansas

12
Oklahoma

9
Texas

5
California

3
Maryland

3
Arizona

1
Iowa

1
Kansas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Arvest Bank Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 38.

4 peers

Know your rights before responding to Arvest Bank Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.