This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 294 complaints

Glasser and Glasser, PLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Complaints by issue type

What consumers report about Glasser and Glasser, PLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record glasser-and-glasser-plc Glasser and Glasser, PLC

Grade C · 294 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #403 · compose #83

  • VOL 294
  • GRADE C
  • 12MO 66
  • STATES 10
  • TIMELY 100%
  • DISPUTE 17%
  • ISSUE Took or threatened to take…
  • RANK #403
  • COMPOSE #83

Volume peers

Nearest volume peer: FMA Alliance, Ltd. (294 complaints)

Commercial Acceptance CompanyCommercial Acceptance Company292FMA Alliance, Ltd.FMA Alliance, Ltd.294Glasser and Glasser, PLC (this)Glasser and Glasser, PLC (th…294Lending Club CorpLending Club Corp295Complete Credit Solutions, Inc.Complete Credit Solutions, I…296
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Glasser and Glasser, PLC's 294 CFPB complaints sit next to FMA Alliance, Ltd. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 294 complaints break down

Every complaint issue type on record for Glasser and Glasser, PLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
55.9/100
Glasser and Glasser, PLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
294
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

64.6% of Glasser and Glasser, PLC's CFPB filings land in Virginia

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Virginia 64.6%
190 of 294 filings · 10 states touched
Seasonal peak
2025-09 11.9%
8–15% band · 8 filings
Corpus ranks
#403 volume
#83 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Glasser and Glasser, PLC compare to its peers?

How does Glasser and Glasser, PLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Glasser and Glasser, PLC National average
Complaints (last 12 mo)lower is better
66
58
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
17%
13%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Glasser and Glasser, PLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Glasser and Glasser, PLC vs. 9 similar-volume peers, by response speed and dispute rate Glasser and Glasser, PLCFMA Alliance, Ltd.Lending Club CorpCommercial Acceptance CompanyHUNTINGTON NATIONAL BANK, THEComplete Credit Solutions, Inc.Byrider Franchising, LLCCAC Financial CorpOLIPHANT FINANCIAL, LLCWebcollex, LLC
Source: CFPB Consumer Complaint Database

Glasser and Glasser, PLC's complaint volume in context

Glasser and Glasser, PLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

294 Top 7% higher than 93% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Glasser and Glasser, PLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
68
Attempts to collect debt not owed
66
Written notification about debt
61
False statements or representation
36
Communication tactics
26
Taking/threatening an illegal action
11
Cont'd attempts collect debt not owed
9
Disclosure verification of debt
7
Threatened to contact someone or share information improperly
6
Improper contact or sharing of info
3

Where do complaints against Glasser and Glasser, PLC come from?

Glasser and Glasser, PLC's own per-state count, not a national baseline.

Top states by complaints against Glasser and Glasser, PLC

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Glasser and Glasser, PLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 294.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Glasser and Glasser, PLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.