State complaint profile

Debt collection complaints in Massachusetts

13,646 CFPB complaints filed against 924 debt collectors active in Massachusetts.

Complaints
13,646
Collectors
924
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Massachusetts at a glance

Massachusetts consumers have filed 13,646 CFPB debt-collection complaints against 924 collectors.

13,646
CFPB complaints filed
924
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Massachusetts

Massachusetts filings are dispersed: the top three collectors hold only 0% of 13,646 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Massachusetts residents in this extract is Portfolio Recovery Associates, LLC (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 18

Sorted by most complaints

Schoolsfirst Federal Credit Union

B
1 total complaints ↑ rising

SG and Associates

F
1 total complaints ↑ rising

SKO Brenner American, Inc.

C
1 total complaints ↓ falling

SUN Loan Company Inc.

C
1 total complaints ↑ rising

Suncoast Credit Union

D
1 total complaints ↑ rising

Suntrust Banks, Inc.

D
1 total complaints ↓ falling

Santo Domingo Motors Inc.

F
1 total complaints ↓ falling

Second Chance Collections, LLC

B
1 total complaints ↓ falling

Servatus Corporation

D
1 total complaints ↓ falling

Servicing Solutions, LLC

D
1 total complaints ↑ rising

Servis One, Inc., Titusville, PA Branch

B
1 total complaints ↓ falling

Shechtman Halperin Savage, LLP

B
1 total complaints ↓ falling

Sklar Law LLC

C
1 total complaints ↓ falling

Skrill USA, Inc.

D
1 total complaints ↑ rising

Smith Carroad Wan & Parikh, P.C.

B
1 total complaints ↑ rising

Smith, Cohen & Rosenberg LLC

F
1 total complaints ↓ falling

Solar Mosaic LLC

F
1 total complaints ↑ rising

Solidus Group LLC.

F
1 total complaints ↓ falling

Sonnek & Goldblatt, Ltd.

B
1 total complaints ↓ falling

Southwest Mediation Service

D
1 total complaints ↓ falling

Southwood Financial, LLC.

B
1 total complaints ↑ rising

Stallings Financial Group, Inc.

D
1 total complaints ↓ falling

Statebridge Company

C
1 total complaints ↓ falling

States Recovery Systems, Inc.

D
1 total complaints → stable

Stenger & Stenger, P.C

D
1 total complaints → stable

Student Loan Care, LLC

F
1 total complaints ↓ falling

Summit Consumer Group

F
1 total complaints ↓ falling

SunTx Capital Partners

F
1 total complaints ↑ rising

Sunbit, Inc.

F
1 total complaints ↑ rising

Sunnova Energy Corporation

F
1 total complaints → stable

Synerprise Consulting Services, Inc.

C
1 total complaints ↑ rising

T & O Recoveries, LLC

B
1 total complaints ↓ falling

TCF National Bank

D
1 total complaints ↓ falling

Tenet Healthcare Corporation

D
1 total complaints ↓ falling

TSC Accounts Receivable Solutions

F
1 total complaints ↓ falling

Terrill Outsourcing Group

C
1 total complaints ↓ falling

Tesla, Inc.

D
1 total complaints ↑ rising

Texas Guaranteed

C
1 total complaints → stable

The Hallstrom Law Firm PLLC

C
1 total complaints ↓ falling

The Law Offices of Jennifer McCoy, PC

D
1 total complaints → stable

The Minacs Group (USA) Inc.

D
1 total complaints ↓ falling

The Satterwhite Law Firm PC

A
1 total complaints ↓ falling

Thomas George Associates, Ltd.

D
1 total complaints → stable

Thomas, King & Associates

C
1 total complaints ↓ falling

Transcontinental Credit & Collection Corp

F
1 total complaints ↓ falling

TransferWise Ltd

B
1 total complaints ↓ falling

TriVerity, Inc.

D
1 total complaints → stable

Trident Asset Management, L.L.C.

F
1 total complaints ↓ falling

Triton Recovery Group

D
1 total complaints ↑ rising

Tromberg, Miller, Morris & Partners, PLLC

D
1 total complaints ↑ rising

If a collector is contacting you in Massachusetts

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Massachusetts resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Massachusetts

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Massachusetts Resident

Three parallel channels apply in Massachusetts: the CFPB complaint form (powers this dataset), the Massachusetts attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.