What is the most common complaint against Skrill USA, Inc.?

The most common issue consumers report about Skrill USA, Inc. is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 26 complaints filed with the CFPB.

Are complaints against Skrill USA, Inc. increasing or decreasing?

Complaints against Skrill USA, Inc. are rising. The company received 11 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Skrill USA, Inc.'s reputation grade?

Skrill USA, Inc. has a reputation grade of D (score: 55.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Skrill USA, Inc. respond to consumer complaints?

Skrill USA, Inc. has a 95% timely response rate to CFPB complaints.

In how many states does Skrill USA, Inc. operate?

Skrill USA, Inc. has received CFPB complaints from consumers in 15 states, with the most complaints from Florida (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Skrill USA, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 15 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

19
Written notification about debt

4
Took or threatened to take negative or legal action

1
False statements or representation

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record skrill-usa-inc Skrill USA, Inc.

Grade D · 26 CFPB filings · 95% timely · lead issue: Attempts to collect debt not owed · vol #1682 · compose #3308

VOL 26
GRADE D
12MO 11
STATES 15
TIMELY 95%
ISSUE Attempts to collect debt n…
RANK #1,682
COMPOSE #3,308

Volume peers

Nearest volume peer: Accelerated Collection Service, Inc (26 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Skrill USA, Inc.'s 26 CFPB complaints sit next to Accelerated Collection Service, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

Florida is the plurality state for Skrill USA, Inc. (26.9%)

Volume rank #1,682 and composite rank #3,308 diverge by 1,626 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Florida 26.9%; Mid-band (15–30%) · 15 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2017-09 at 7.7% (2 filings)
Divergent corpus ranks: #1,682 volume; #3,308 composite; Cleanest-composite ladder is 1,626 places worse than volume

How does Skrill USA, Inc. compare to its peers?

How does Skrill USA, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Skrill USA, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

95%

92%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-12 2026-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	19
Written notification about debt	4
Took or threatened to take negative or legal action	1
False statements or representation	1
Communication tactics	1

Where do complaints against Skrill USA, Inc. come from?

Skrill USA, Inc.'s own per-state count, not a national baseline.

Florida

7
New York

4
California

2
Maryland

2
Arkansas

1
Georgia

1
Illinois

1
Indiana

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Skrill USA, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 26.

4 peers

Know your rights before responding to Skrill USA, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.