What is the most common complaint against Student Loan Care, LLC?

The most common issue consumers report about Student Loan Care, LLC is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 3 complaints filed with the CFPB.

Are complaints against Student Loan Care, LLC increasing or decreasing?

Complaints against Student Loan Care, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Student Loan Care, LLC's reputation grade?

Student Loan Care, LLC has a reputation grade of F (score: 47.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Student Loan Care, LLC respond to consumer complaints?

Student Loan Care, LLC has a 33% timely response rate to CFPB complaints.

In how many states does Student Loan Care, LLC operate?

Student Loan Care, LLC has received CFPB complaints from consumers in 3 states, with the most complaints from Alabama (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Student Loan Care, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

2
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record student-loan-care-llc Student Loan Care, LLC

Grade F · 3 CFPB filings · 33% timely · lead issue: Took or threatened to take negative or legal action · vol #3824 · compose #4403

VOL 3
GRADE F
12MO 0
STATES 3
TIMELY 33%
ISSUE Took or threatened to take…
RANK #3,824
COMPOSE #4,403

Volume peers

Nearest volume peer: 950 Credit Inc (3 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Student Loan Care, LLC's 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

33.3% of Student Loan Care, LLC's CFPB filings land in Alabama

High volume does not equal a clean composite: Student Loan Care, LLC is volume #3,824 but composite #4,403, while Alabama dominates the geography. Corpus placement method.

Dominant state: Alabama 33.3%; 1 of 3 filings · 3 states touched
Even monthly load: Peak under 8%; Highest month 2015-02 at 7.7% (1 filings)
Divergent corpus ranks: #3,824 volume; #4,403 composite; Cleanest-composite ladder is 579 places worse than volume

How does Student Loan Care, LLC compare to its peers?

How does Student Loan Care, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Student Loan Care, LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

33%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-02 2024-12

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	2
False statements or representation	1

Where do complaints against Student Loan Care, LLC come from?

Student Loan Care, LLC's own per-state count, not a national baseline.

Alabama

1
Massachusetts

1
North Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Student Loan Care, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3.

4 peers

Know your rights before responding to Student Loan Care, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.