State complaint profile

Debt collection complaints in Massachusetts

13,646 CFPB complaints filed against 924 debt collectors active in Massachusetts.

Complaints
13,646
Collectors
924
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Massachusetts at a glance

Massachusetts consumers have filed 13,646 CFPB debt-collection complaints against 924 collectors.

13,646
CFPB complaints filed
924
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Massachusetts

Massachusetts filings are dispersed: the top three collectors hold only 0% of 13,646 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Massachusetts residents in this extract is Portfolio Recovery Associates, LLC (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 17

Sorted by most complaints

Northwood Asset Management Group

C
1 total complaints ↓ falling

Onemain Financial Holdings, LLC.

D
1 total complaints ↓ falling

Oklahoma Student Loan Authority

C
1 total complaints ↓ falling

Optio Solutions, LLC

D
1 total complaints ↑ rising

Orion Portfolio Services, LLC

C
1 total complaints ↓ falling

People's United Bank, National Association

B
1 total complaints ↓ falling

Perdue Brandon Fielder Collins & Mott LLP

F
1 total complaints → stable

PHH Mortgage Services Corporation

C
1 total complaints ↓ falling

PLS Group, Inc

B
1 total complaints ↓ falling

Preferred Credit Inc

C
1 total complaints ↑ rising

Pagliaro Inc. dba Collection Associates

F
1 total complaints ↑ rising

Palmar, Inc.

F
1 total complaints ↑ rising

Paradigm Assets, LLC

D
1 total complaints ↓ falling

Paramount Capital Group, Inc.

F
1 total complaints ↓ falling

Paramount Recovery Systems, L.P.

D
1 total complaints ↓ falling

Partners for Payment Relief

C
1 total complaints → stable

PatientFi, Inc.

D
1 total complaints ↑ rising

Pinnacle Asset Management, LLC

F
1 total complaints ↓ falling

Pollack & Rosen, P.A.

D
1 total complaints → stable

Porania, LLC

F
1 total complaints → stable

Poser Investments, Inc.

A
1 total complaints ↓ falling

Praxis Financial Solutions, Incorporated

C
1 total complaints ↓ falling

Premier Recovery Services, LLC

B
1 total complaints ↓ falling

Prime Recovery LLC

D
1 total complaints ↑ rising

Professional Credit Analysts of MN, Inc.

B
1 total complaints ↓ falling

Professional Datasolutions, Inc.

A
1 total complaints ↑ rising

Professional Receivables Network

C
1 total complaints ↓ falling

Property Receivables, Corp

F
1 total complaints ↑ rising

Quality Recovery Services, Inc.

D
1 total complaints ↓ falling

R.M. Galicia, Inc.

D
1 total complaints ↓ falling

Renasant Corporation

B
1 total complaints ↓ falling

RGS Financial, Inc.

D
1 total complaints ↓ falling

RJM Acquisition LLC

C
1 total complaints ↓ falling

ROC Asset Solutions, LLC

F
1 total complaints ↓ falling

Receivables Management Corporation

D
1 total complaints ↓ falling

Recovery Management Solutions LLC

F
1 total complaints ↑ rising

Recuvery LLC

D
1 total complaints ↑ rising

Resolution Law Group, LLC

1 total complaints ↑ rising

Resolve Solution Services Corporation

A
1 total complaints ↓ falling

Retention Consulting Services Inc.

F
1 total complaints ↓ falling

Rickart Collection Systems, Inc.

C
1 total complaints ↓ falling

River Heights Capital LLC

F
1 total complaints ↑ rising

Robinson & Associates

D
1 total complaints ↓ falling

Robinson Economic Development Corporation

B
1 total complaints ↑ rising

Rock Creek Capital, LLC

D
1 total complaints ↓ falling

RockLoans Holdings LLC

D
1 total complaints ↑ rising

Rosebud Economic Development Corporation

C
1 total complaints ↑ rising

Rosen & McCarthy, LLP.

B
1 total complaints ↓ falling

Rosen Legal, LLC

A
1 total complaints ↓ falling

Rosenberg & Associates Recovery Services

F
1 total complaints ↑ rising

If a collector is contacting you in Massachusetts

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Massachusetts resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Massachusetts

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Massachusetts Resident

Three parallel channels apply in Massachusetts: the CFPB complaint form (powers this dataset), the Massachusetts attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.