State complaint profile

Debt collection complaints in Florida

124,524 CFPB complaints filed against 2,279 debt collectors active in Florida.

Complaints
124,524
Collectors
2,279
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Florida at a glance

Florida consumers have filed 124,524 CFPB debt-collection complaints against 2,279 collectors.

124,524
CFPB complaints filed
2,279
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Florida

Florida filings are dispersed: the top three collectors hold only 0% of 124,524 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Florida residents in this extract is Encore Capital Group Inc. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 25

Sorted by most complaints

Nexum Solutions, LLC

3 total complaints ↑ rising

Niagara Capital Recovery LLC

F
3 total complaints ↓ falling

Nickel City Group LLC

D
3 total complaints ↓ falling

North State Acceptance, LLC

B
3 total complaints ↑ rising

Northwest Collectors Inc.

D
3 total complaints ↓ falling

Optum Bank, Inc.

C
3 total complaints ↓ falling

Open Dealer Exchange, LLC

D
3 total complaints ↑ rising

Overton, Russell, Doerr and Donovan, LLP

F
3 total complaints ↓ falling

PCS Receivables Corp.

D
3 total complaints ↓ falling

Popular Bank

B
3 total complaints ↓ falling

Prestige Financial Services Inc

C
3 total complaints ↓ falling

Partners for Payment Relief

C
3 total complaints → stable

Payward Ventures Inc. dba Kraken

C
3 total complaints ↑ rising

Pendleton Capital Management

F
3 total complaints ↓ falling

Peter Roberts & Associates, Inc.

C
3 total complaints ↓ falling

Professional Solutions Collection Agency, LLC

D
3 total complaints → stable

Profit Services Group

F
3 total complaints ↓ falling

Richland Holdings, Inc.

F
3 total complaints ↓ falling

Razor Capital, LLC

D
3 total complaints ↓ falling

Receivable Asset Management

D
3 total complaints ↓ falling

Receivables Management Group, Inc. (MN)

D
3 total complaints ↓ falling

Recovery Partners, LLC

F
3 total complaints ↓ falling

Reel Time Capital LLC

D
3 total complaints ↑ rising

Reverse Mortgage Solutions, Inc.

B
3 total complaints ↓ falling

Rhojo Enterprises, LLC

F
3 total complaints ↓ falling

Rocky Mountain Capital Management

F
3 total complaints ↓ falling

Rose & Associates, LLC.

F
3 total complaints ↓ falling

Round Two Recovery

D
3 total complaints ↓ falling

Rubin & Rothman, LLC

C
3 total complaints ↑ rising

Rushmore Service Center, LLC

C
3 total complaints ↓ falling

Santander Bank, National Association

D
3 total complaints ↓ falling

Smith, Rouchon & Associates, Inc.

C
3 total complaints ↑ rising

SMS Financial, LLC

B
3 total complaints ↑ rising

State Employees Credit Union

C
3 total complaints ↑ rising

SUN Loan Company Inc.

C
3 total complaints ↑ rising

Superior Debt Recovery LLC

B
3 total complaints ↓ falling

Silverman Theologou, LLP

D
3 total complaints → stable

Stallings Financial Group, Inc.

D
3 total complaints ↓ falling

Sterling & Associates, LLC

F
3 total complaints ↓ falling

Straley & Otto, P.A.

A
3 total complaints ↑ rising

Student Loan Solutions, LLC

C
3 total complaints ↓ falling

Sunshine State Credit

C
3 total complaints ↓ falling

TFC Credit Corporation of California

C
3 total complaints → stable

THE Valle LAW Firm, P.a.

F
3 total complaints ↓ falling

The Allen Daniel Associates, Inc.

D
3 total complaints ↑ rising

The Law Offices of Erskine and Fleisher

B
3 total complaints ↓ falling

The Moore Law Group

D
3 total complaints → stable

The Schreiber Law Firm, PLLC

F
3 total complaints ↓ falling

Thrive National Corporation

F
3 total complaints → stable

ThunderRoad Financial, LLC

C
3 total complaints ↑ rising

If a collector is contacting you in Florida

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Florida names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Florida AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Florida

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Florida Resident

Florida's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Florida attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.