This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 57 complaints

Rushmore Service Center, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 25 states, reputation grade C.

Complaints by issue type

What consumers report about Rushmore Service Center, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record rushmore-service-center-llc Rushmore Service Center, LLC

Grade C · 57 CFPB filings · 100% timely · lead issue: Communication tactics

  • VOL 57
  • GRADE C
  • 12MO 0
  • STATES 25
  • TIMELY 100%
  • DISPUTE 31%
  • ISSUE Communication tactics
  • RANK #1,108
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Bilateral Credit Corp, LLC (57 complaints)

Bilateral Credit Corp, LLCBilateral Credit Corp, LLC57eCon Credit LPeCon Credit LP57Hiday & Ricke, P.A.Hiday & Ricke, P.A.57Law Office of Harris & ZideLaw Office of Harris & Zide57Rushmore Service Center, LLC (this)Rushmore Service Center, LLC…57
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Rushmore Service Center, LLC's 57 CFPB complaints sit next to Bilateral Credit Corp, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 57 complaints break down

Every complaint issue type on record for Rushmore Service Center, LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.6/100
Rushmore Service Center, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
57
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
31%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Rushmore Service Center, LLC spreads filings across 25 states - South Dakota leads at only 14.0%

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Most-even geography
Lead state under 15%
South Dakota still leads at 14.0% across 25 states
Spike month
2023-06 25.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#1,108 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Rushmore Service Center, LLC compare to its peers?

How does Rushmore Service Center, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Rushmore Service Center, LLC National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
100%
21%
91%
Consumer-dispute ratelower is better
31%
27%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Rushmore Service Center, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) Rushmore Service Center, LLC vs. 10 similar-volume peers, by response speed and dispute rate Rushmore Service Center, LLCRoycroft ManagementSouth Mississippi Collection Services Inc.Law Office of Harris & ZideThe Law Offices of Gerald E Moore & Associates, PCHiday & Ricke, P.A.United Recovery Group, LLC (Closed)Williams, Alexander & Associates, IncBilateral Credit Corp, LLCeCon Credit LPSlovin & Council Co., L.P.A.
Source: CFPB Consumer Complaint Database

Rushmore Service Center, LLC's complaint volume in context

Rushmore Service Center, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

57 Top 20% higher than 80% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). This entry sits in this band. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Rushmore Service Center, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-06 2026-02

Issue Detail Breakdown

Issue Complaints
Communication tactics
21
Attempts to collect debt not owed
8
Cont'd attempts collect debt not owed
7
Disclosure verification of debt
6
Improper contact or sharing of info
6
False statements or representation
4
Written notification about debt
2
Taking/threatening an illegal action
2
Threatened to contact someone or share information improperly
1

Where do complaints against Rushmore Service Center, LLC come from?

Rushmore Service Center, LLC's own per-state count, not a national baseline.

Top states by complaints against Rushmore Service Center, LLC

Across 25 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Rushmore Service Center, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 57.

4 peers

Know your rights before responding to Rushmore Service Center, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.