This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 181 complaints

Profit Services Group - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade F.

Complaints by issue type

What consumers report about Profit Services Group

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record profit-services-group Profit Services Group

Grade F · 181 CFPB filings · 58% timely · lead issue: Attempts to collect debt not owed

  • VOL 181
  • GRADE F
  • 12MO 3
  • STATES 14
  • TIMELY 58%
  • DISPUTE 22%
  • ISSUE Attempts to collect debt n…
  • RANK #591
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Apelles, LLC (181 complaints)

Apelles, LLCApelles, LLC181Dyck-O'Neal, Inc.Dyck-O'Neal, Inc.181Profit Services Group (this)Profit Services Group (this)181Absolute Recovery Services, LLCAbsolute Recovery Services, …182American Adjustment Bureau,Inc.American Adjustment Bureau,I…182
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Profit Services Group's 181 CFPB complaints sit next to Apelles, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 181 complaints break down

Every complaint issue type on record for Profit Services Group, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
40.4/100
Profit Services Group

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
181
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response C
58%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
22%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

82.3% of Profit Services Group's CFPB filings land in Georgia

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Georgia 82.3%
149 of 181 filings · 14 states touched
Seasonal peak
2025-09 9.9%
8–15% band · 29 filings
Corpus ranks
#591 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Profit Services Group compare to its peers?

How does Profit Services Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Profit Services Group National average
Complaints (last 12 mo)lower is better
3
4
268
Timely-response ratehigher is better
58%
96%
91%
Consumer-dispute ratelower is better
22%
30%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Profit Services Group a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Profit Services Group vs. 10 similar-volume peers, by response speed and dispute rate Profit Services GroupDyck-O'Neal, Inc.Apelles, LLCSECURITY CREDIT SYSTEMS INCMarlette Funding, LLCHealthcare Collections-I, LLCGMA Investments, LLCFederal Adjustment Bureau, Inc.Absolute Recovery Services, LLCAMERICAN ADJUSTMENT BUREAU,INC.APEX Asset Management, LLC
Source: CFPB Consumer Complaint Database

Profit Services Group's complaint volume in context

Profit Services Group vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

181 Top 11% higher than 89% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). This entry sits in this band. 200–220: 536 collectors (10%). Above this entry. Profit Services Group 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
108
Communication tactics
24
Written notification about debt
20
Disclosure verification of debt
10
Cont'd attempts collect debt not owed
9
Took or threatened to take negative or legal action
6
False statements or representation
1
Threatened to contact someone or share information improperly
1
Improper contact or sharing of info
1
Taking/threatening an illegal action
1

Where do complaints against Profit Services Group come from?

Profit Services Group's own per-state count, not a national baseline.

Top states by complaints against Profit Services Group

Across 14 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Profit Services Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 181.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 57.54189944134078%.

4 peers

Know your rights before responding to Profit Services Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.