What is the most common complaint against Profit Services Group?

The most common issue consumers report about Profit Services Group is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 181 complaints filed with the CFPB.

Are complaints against Profit Services Group increasing or decreasing?

Complaints against Profit Services Group are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Profit Services Group's reputation grade?

Profit Services Group has a reputation grade of F (score: 40.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Profit Services Group respond to consumer complaints?

Profit Services Group has a 58% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.

In how many states does Profit Services Group operate?

Profit Services Group has received CFPB complaints from consumers in 14 states, with the most complaints from Georgia (149 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Profit Services Group - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

108
Communication tactics

24
Written notification about debt

20
Disclosure verification of debt

10
Cont'd attempts collect debt not owed

9
Took or threatened to take negative or legal action

6

Data updated September 2026

CFPB complaint disposition

CCDB record profit-services-group Profit Services Group

Grade F · 181 CFPB filings · 58% timely · lead issue: Attempts to collect debt not owed · vol #591 · compose #4897

VOL 181
GRADE F
12MO 3
STATES 14
TIMELY 58%
DISPUTE 22%
ISSUE Attempts to collect debt n…
RANK #591
COMPOSE #4,897

Volume peers

Nearest volume peer: Apelles, LLC (181 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Profit Services Group's 181 CFPB complaints sit next to Apelles, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

82.3% of Profit Services Group's CFPB filings land in Georgia

High volume does not equal a clean composite: Profit Services Group is volume #591 but composite #4,897, while Georgia dominates the geography. Corpus placement method.

Dominant state: Georgia 82.3%; 149 of 181 filings · 14 states touched
Seasonal peak: 2025-09 9.9%; 8–15% band · 29 filings
Divergent corpus ranks: #591 volume; #4,897 composite; Cleanest-composite ladder is 4,306 places worse than volume

How does Profit Services Group compare to its peers?

How does Profit Services Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Profit Services Group National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

58%

96%

91%

Consumer-dispute ratelower is better

22%

30%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	108
Communication tactics	24
Written notification about debt	20
Disclosure verification of debt	10
Cont'd attempts collect debt not owed	9
Took or threatened to take negative or legal action	6
False statements or representation	1
Threatened to contact someone or share information improperly	1
Improper contact or sharing of info	1
Taking/threatening an illegal action	1

Where do complaints against Profit Services Group come from?

Profit Services Group's own per-state count, not a national baseline.

Georgia

149
South Carolina

7
Pennsylvania

6
North Carolina

4
Florida

3
Colorado

1
District of Columbia

1
Nebraska

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Profit Services Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 181.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 57.54189944134078%.

4 peers

Know your rights before responding to Profit Services Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.