State complaint profile

Debt collection complaints in Washington

14,503 CFPB complaints filed against 1,146 debt collectors active in Washington.

Complaints
14,503
Collectors
1,146
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Washington at a glance

Washington consumers have filed 14,503 CFPB debt-collection complaints against 1,146 collectors.

14,503
CFPB complaints filed
1,146
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Washington

Washington filings are dispersed: the top three collectors hold only 0.6% of 14,503 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Washington residents in this extract is Encore Capital Group Inc. (0.6% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 3

Sorted by most complaints

Patenaude & Felix A Professional Corporation

D
28 total complaints ↓ falling

Peterson Enterprises, Inc.

F
28 total complaints ↓ falling

Velocity Portfolio Group

D
28 total complaints → stable

American Coradius International LLC

D
27 total complaints ↓ falling

Enova International, Inc.

D
27 total complaints → stable

Mandarich Law Group, LLP

D
27 total complaints → stable

Seattle Service Bureau, Inc

D
27 total complaints → stable

Pinnacle Credit Services, LLC

D
26 total complaints ↓ falling

Reliable Credit Association, Inc.

B
26 total complaints ↑ rising

United Collection Bureau, Inc.

D
26 total complaints → stable

HCFS Healthcare Financial Services of TeamHealth

F
24 total complaints ↓ falling

Linebarger Goggan Blair & Sampson LLP

D
24 total complaints ↓ falling

Servicer under contract with Federal Student Aid

F
24 total complaints ↑ rising

The CMI Group, Inc.

D
24 total complaints ↓ falling

Accelerated Collection Service, Inc

F
23 total complaints ↓ falling

Credit Corp Solutions Inc.

D
23 total complaints ↑ rising

Fairway Collections, LLC

C
23 total complaints ↓ falling

Source Receivables Management LLC

D
23 total complaints ↑ rising

URS Holding, LLC

D
23 total complaints ↓ falling

Bonded Adjustment Company

D
22 total complaints ↓ falling

Columbia Collectors Inc

F
22 total complaints → stable

Debt Recovery Solutions, LLC

D
22 total complaints → stable

Green & Sons Agency, Inc.

F
22 total complaints → stable

The Bureaus, Inc.

D
22 total complaints → stable

V and H Portfolio

D
22 total complaints ↑ rising

Nelnet, Inc.

D
21 total complaints ↑ rising

Optio Solutions, LLC

D
21 total complaints ↑ rising

Possible Financial Inc

F
21 total complaints ↑ rising

TekCollect Inc.

D
21 total complaints ↑ rising

Wakefield & Associates, Inc.

F
21 total complaints ↓ falling

Accounts Receivable Inc.

B
20 total complaints ↓ falling

BTH Management

D
20 total complaints ↑ rising

Ditech Financial LLC

D
20 total complaints ↓ falling

Ocwen Financial Corporation

D
20 total complaints ↓ falling

PMT Solutions, LLC.

F
20 total complaints ↓ falling

Populus Financial Group, Inc. (F/K/A Ace Cash Express)

D
20 total complaints ↓ falling

Security Credit Services, LLC

D
20 total complaints ↑ rising

Aargon Agency, Inc.

F
19 total complaints → stable

Army and Air Force Exchange Service

F
19 total complaints ↑ rising

Cedars Business Services, LLC

D
19 total complaints ↑ rising

Financial Credit Service, Inc.

D
19 total complaints ↓ falling

First National Collection Bureau, Inc.

D
19 total complaints ↓ falling

Phoenix Financial Services LLC

D
19 total complaints ↓ falling

Synergetic Communication Inc

D
19 total complaints ↑ rising

Upstart Holdings, Inc.

F
19 total complaints ↑ rising

Eastern Account Systems of Connecticut, Inc.

D
18 total complaints ↑ rising

Fiserv Finxact Core

F
18 total complaints → stable

Keycorp

D
18 total complaints ↓ falling

OneMain Finance Corporation

F
18 total complaints ↑ rising

Ability Recovery Services, LLC

D
17 total complaints ↑ rising

If a collector is contacting you in Washington

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Washington resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Washington

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Washington Resident

Three parallel channels apply in Washington: the CFPB complaint form (powers this dataset), the Washington attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.