This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 367 complaints

Patenaude & Felix A Professional Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 23 states, reputation grade D.

Complaints by issue type

What consumers report about Patenaude & Felix A Professional Corporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record patenaude-felix-a-professional-corporation Patenaude & Felix A Professional Corporation

Grade D · 367 CFPB filings · 94% timely · lead issue: Took or threatened to take negative or legal action · vol #341 · compose #409

  • VOL 367
  • GRADE D
  • 12MO 36
  • STATES 23
  • TIMELY 94%
  • DISPUTE 31%
  • ISSUE Took or threatened to take…
  • RANK #341
  • COMPOSE #409

Volume peers

Nearest volume peer: Gulf Coast Collection Bureau, Inc. (368 complaints)

LTD Financial Services, L.P.LTD Financial Services, L.P.363Patenaude & Felix A Professional Corporation (this)Patenaude & Felix A Professi…367Gulf Coast Collection Bureau, Inc.Gulf Coast Collection Bureau…368U.S. Collections West, Inc.U.S. Collections West, Inc.370F.H. Cann & Associates, Inc.F.H. Cann & Associates, Inc.372
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Patenaude & Felix A Professional Corporation's 367 CFPB complaints sit next to Gulf Coast Collection Bureau, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 367 complaints break down

Every complaint issue type on record for Patenaude & Felix A Professional Corporation, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
49.2/100
Patenaude & Felix A Professional Corporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
367
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
94%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
31%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

45.5% of Patenaude & Felix A Professional Corporation's CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 45.5%
167 of 367 filings · 23 states touched
Seasonal peak
2025-09 11.1%
8–15% band · 6 filings
Corpus ranks
#341 volume
#409 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Patenaude & Felix A Professional Corporation compare to its peers?

How does Patenaude & Felix A Professional Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Patenaude & Felix A Professional Corporation National average
Complaints (last 12 mo)lower is better
36
40
268
Timely-response ratehigher is better
94%
99%
91%
Consumer-dispute ratelower is better
31%
33%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Patenaude & Felix A Professional Corporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Patenaude & Felix A Professional Corporation vs. 10 similar-volume peers, by response speed and dispute rate Patenaude & Felix A Professional CorporationGULF COAST COLLECTION BUREAU, INC.U.S. Collections West, Inc.LTD Financial Services, L.P.RFNA, LPF.H. Cann & Associates, Inc.A.R.M. Solutions, Inc.Messerli & Kramer P.A.American Collections Enterprise, Inc.Lloyd & McDaniel, PLCRubin & Rothman, LLC
Source: CFPB Consumer Complaint Database

Patenaude & Felix A Professional Corporation's complaint volume in context

Patenaude & Felix A Professional Corporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

367 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Patenaude & Felix A Professional Corporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-07 2026-02

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
74
Attempts to collect debt not owed
72
False statements or representation
67
Written notification about debt
45
Communication tactics
35
Cont'd attempts collect debt not owed
22
Taking/threatening an illegal action
22
Disclosure verification of debt
18
Improper contact or sharing of info
7
Threatened to contact someone or share information improperly
4

Where do complaints against Patenaude & Felix A Professional Corporation come from?

Patenaude & Felix A Professional Corporation's own per-state count, not a national baseline.

Top states by complaints against Patenaude & Felix A Professional Corporation

Across 23 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Patenaude & Felix A Professional Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 367.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 94.1340782122905%.

4 peers

Know your rights before responding to Patenaude & Felix A Professional Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.