What is the most common complaint against Prime Recovery LLC?

The most common issue consumers report about Prime Recovery LLC is "Took or threatened to take negative or legal action", specifically "Debt is not yours". This is based on 60 complaints filed with the CFPB.

Are complaints against Prime Recovery LLC increasing or decreasing?

Complaints against Prime Recovery LLC are rising. The company received 19 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Prime Recovery LLC's reputation grade?

Prime Recovery LLC has a reputation grade of D (score: 52.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Prime Recovery LLC respond to consumer complaints?

Prime Recovery LLC has a 100% timely response rate to CFPB complaints.

In how many states does Prime Recovery LLC operate?

Prime Recovery LLC has received CFPB complaints from consumers in 24 states, with the most complaints from Texas (8 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Prime Recovery LLC - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade D.

Compiled by PlainCollector

Took or threatened to take negative or legal action

13
Communication tactics

13
Attempts to collect debt not owed

11
Threatened to contact someone or share information improperly

9
Written notification about debt

7
False statements or representation

4

Data updated September 2026

CFPB complaint disposition

CCDB record prime-recovery-llc Prime Recovery LLC

Grade D · 60 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #1089 · compose #3756

VOL 60
GRADE D
12MO 19
STATES 24
TIMELY 100%
ISSUE Took or threatened to take…
RANK #1,089
COMPOSE #3,756

Volume peers

Nearest volume peer: Account Managers, Inc. (60 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Prime Recovery LLC's 60 CFPB complaints sit next to Account Managers, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Prime Recovery LLC spreads filings across 24 states - Texas leads at only 13.3%

Despite a broad state map, Prime Recovery LLC still sits volume #1,089 against composite #3,756 - the two RankMaps diverge by 2,667 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 13.3% across 24 states
Seasonal peak: 2021-04 11.4%; 8–15% band · 5 filings
Divergent corpus ranks: #1,089 volume; #3,756 composite; Cleanest-composite ladder is 2,667 places worse than volume

How does Prime Recovery LLC compare to its peers?

How does Prime Recovery LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Prime Recovery LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

41%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-03 2024-11

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	13
Communication tactics	13
Attempts to collect debt not owed	11
Threatened to contact someone or share information improperly	9
Written notification about debt	7
False statements or representation	4
Electronic communications	3

Where do complaints against Prime Recovery LLC come from?

Prime Recovery LLC's own per-state count, not a national baseline.

Texas

8
California

7
Missouri

7
Florida

6
Ohio

3
Alabama

2
Louisiana

2
Mississippi

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Prime Recovery LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 60.

4 peers

Know your rights before responding to Prime Recovery LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.