What is the most common complaint against Robinson & Associates?

The most common issue consumers report about Robinson & Associates is "Communication tactics", specifically "Debt is not mine". This is based on 11 complaints filed with the CFPB.

Are complaints against Robinson & Associates increasing or decreasing?

Complaints against Robinson & Associates are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Robinson & Associates's reputation grade?

Robinson & Associates has a reputation grade of D (score: 49.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Robinson & Associates respond to consumer complaints?

Robinson & Associates has a 45% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does Robinson & Associates operate?

Robinson & Associates has received CFPB complaints from consumers in 7 states, with the most complaints from California (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Robinson & Associates - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade D.

Compiled by PlainCollector

Communication tactics

4
Cont'd attempts collect debt not owed

3
Written notification about debt

2
Took or threatened to take negative or legal action

1
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record robinson-associates Robinson & Associates

Grade D · 11 CFPB filings · 45% timely · lead issue: Communication tactics · vol #2444 · compose #4201

VOL 11
GRADE D
12MO 0
STATES 7
TIMELY 45%
DISPUTE 20%
ISSUE Communication tactics
RANK #2,444
COMPOSE #4,201

Volume peers

Nearest volume peer: Accounts Interchange Group LLC (11 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Robinson & Associates's 11 CFPB complaints sit next to Accounts Interchange Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

36.4% of Robinson & Associates's CFPB filings land in California

High volume does not equal a clean composite: Robinson & Associates is volume #2,444 but composite #4,201, while California dominates the geography. Corpus placement method.

Dominant state: California 36.4%; 4 of 11 filings · 7 states touched
Spike month: 2016-06 18.2%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,444 volume; #4,201 composite; Cleanest-composite ladder is 1,757 places worse than volume

How does Robinson & Associates compare to its peers?

How does Robinson & Associates compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Robinson & Associates National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

45%

100%

91%

Consumer-dispute ratelower is better

20%

45%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-07 2025-09

Issue Detail Breakdown

Issue	Complaints
Communication tactics	4
Cont'd attempts collect debt not owed	3
Written notification about debt	2
Took or threatened to take negative or legal action	1
False statements or representation	1

Where do complaints against Robinson & Associates come from?

Robinson & Associates's own per-state count, not a national baseline.

California

4
North Carolina

2
Massachusetts

1
New Jersey

1
New York

1
Texas

1
Virginia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Robinson & Associates: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 11.

4 peers

Know your rights before responding to Robinson & Associates: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.