This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 6 complaints

People's United Bank, National Association - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Complaints by issue type

What consumers report about People's United Bank, National Association

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record people-s-united-bank-national-association People's United Bank, National Association

Grade B · 6 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 6
  • GRADE B
  • 12MO 0
  • STATES 3
  • TIMELY 100%
  • ISSUE Attempts to collect debt n…
  • RANK #3,019
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 1 Stop Money Centers, LLC (6 complaints)

1 Stop Money Centers, LLC1 Stop Money Centers, LLC6Academic Solutions of NEW York, LLCAcademic Solutions of NEW Yo…6Account Outsourcing Group, LLCAccount Outsourcing Group, L…6Accounts Recovery Agency Inc.Accounts Recovery Agency Inc.6People's United Bank, National Association (this)People's United Bank, Nation…6
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

People's United Bank, National Association's 6 CFPB complaints sit next to 1 Stop Money Centers, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 6 complaints break down

Every complaint issue type on record for People's United Bank, National Association, not just the top ones shown above.

Reputation score breakdown

B
Composite reputation score
65.2/100
People's United Bank, National Association

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume C
6
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

66.7% of People's United Bank, National Association's CFPB filings land in Connecticut

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Connecticut 66.7%
4 of 6 filings · 3 states touched
Spike month
2017-09 45.5%
5 filings that month · spiky (≥15% of series)
Corpus ranks
#3,019 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does People's United Bank, National Association compare to its peers?

How does PEOPLE'S UNITED BANK, NATIONAL ASSOCIATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
PEOPLE'S UNITED BANK, NATIONAL ASSOCIATION National average
Complaints (last 12 mo)lower is better
0
5
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy People's United Bank, National Association a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 5 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80% 0%20%40%60% Timely response rate (%) Dispute rate (%) People's United Bank, National Association vs. 5 similar-volume peers, by response speed and dispute rate PMGI, LLCOlde City Financial Inc.Northeastern Credit Services, Inc.Peak Acceptance, LLC.North Capital Recovery Services
Source: CFPB Consumer Complaint Database

People's United Bank, National Association's complaint volume in context

People's United Bank, National Association vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

6 44th percentile higher than 44% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. People's United Bank, National Association 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-02 2017-10

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
3
Written notification about debt
2
False statements or representation
1

Where do complaints against People's United Bank, National Association come from?

People's United Bank, National Association's own per-state count, not a national baseline.

Top states by complaints against People's United Bank, National Association

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for People's United Bank, National Association: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 6.

4 peers

Know your rights before responding to People's United Bank, National Association: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.