What is the most common complaint against Retention Consulting Services Inc.?

The most common issue consumers report about Retention Consulting Services Inc. is "False statements or representation", specifically "Impersonated an attorney or official". This is based on 14 complaints filed with the CFPB.

Are complaints against Retention Consulting Services Inc. increasing or decreasing?

Complaints against Retention Consulting Services Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Retention Consulting Services Inc.'s reputation grade?

Retention Consulting Services Inc. has a reputation grade of F (score: 43.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Retention Consulting Services Inc. respond to consumer complaints?

Retention Consulting Services Inc. has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 43% of cases.

In how many states does Retention Consulting Services Inc. operate?

Retention Consulting Services Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from New York (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Retention Consulting Services Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade F.

Compiled by PlainCollector

False statements or representation

5
Took or threatened to take negative or legal action

3
Communication tactics

3
Written notification about debt

1
Disclosure verification of debt

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record retention-consulting-services-inc Retention Consulting Services Inc.

Grade F · 14 CFPB filings · 50% timely · lead issue: False statements or representation · vol #2217 · compose #4800

VOL 14
GRADE F
12MO 0
STATES 12
TIMELY 50%
DISPUTE 43%
ISSUE False statements or repres…
RANK #2,217
COMPOSE #4,800

Volume peers

Nearest volume peer: 4 Star Resolution LLC (Closed) (14 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Retention Consulting Services Inc.'s 14 CFPB complaints sit next to 4 Star Resolution LLC (Closed) on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Retention Consulting Services Inc. spreads filings across 12 states - New York leads at only 14.3%

Despite a broad state map, Retention Consulting Services Inc. still sits volume #2,217 against composite #4,800 - the two RankMaps diverge by 2,583 places. Corpus placement method.

Most-even geography: Lead state under 15%; New York still leads at 14.3% across 12 states
Seasonal peak: 2016-07 9.1%; 8–15% band · 2 filings
Divergent corpus ranks: #2,217 volume; #4,800 composite; Cleanest-composite ladder is 2,583 places worse than volume

How does Retention Consulting Services Inc. compare to its peers?

How does Retention Consulting Services Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Retention Consulting S… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

50%

100%

91%

Consumer-dispute ratelower is better

43%

21%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2022-11

Issue Detail Breakdown

Issue	Complaints
False statements or representation	5
Took or threatened to take negative or legal action	3
Communication tactics	3
Written notification about debt	1
Disclosure verification of debt	1
Threatened to contact someone or share information improperly	1

Where do complaints against Retention Consulting Services Inc. come from?

Retention Consulting Services Inc.'s own per-state count, not a national baseline.

New York

2
Pennsylvania

2
California

1
Connecticut

1
Illinois

1
Iowa

1
Maryland

1
Massachusetts

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Retention Consulting Services Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 14.

4 peers

Know your rights before responding to Retention Consulting Services Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.