What is the most common complaint against Island Finance Puerto Rico?

The most common issue consumers report about Island Finance Puerto Rico is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 15 complaints filed with the CFPB.

Are complaints against Island Finance Puerto Rico increasing or decreasing?

Complaints against Island Finance Puerto Rico have been stable. The company received 4 complaints in the last 12 months.

What is Island Finance Puerto Rico's reputation grade?

Island Finance Puerto Rico has a reputation grade of C (score: 56.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Island Finance Puerto Rico respond to consumer complaints?

Island Finance Puerto Rico has a 92% timely response rate to CFPB complaints.

In how many states does Island Finance Puerto Rico operate?

Island Finance Puerto Rico has received CFPB complaints from consumers in 4 states, with the most complaints from Puerto Rico (12 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Island Finance Puerto Rico - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

6
Communication tactics

6
Written notification about debt

1
Took or threatened to take negative or legal action

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record island-finance-puerto-rico Island Finance Puerto Rico

Grade C · 15 CFPB filings · 92% timely · lead issue: Attempts to collect debt not owed · vol #2140 · compose #2949

VOL 15
GRADE C
12MO 4
STATES 4
TIMELY 92%
ISSUE Attempts to collect debt n…
RANK #2,140
COMPOSE #2,949

Volume peers

Nearest volume peer: Accounts Advocate Agency (15 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Island Finance Puerto Rico's 15 CFPB complaints sit next to Accounts Advocate Agency on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

80.0% of Island Finance Puerto Rico's CFPB filings land in Puerto Rico

High volume does not equal a clean composite: Island Finance Puerto Rico is volume #2,140 but composite #2,949, while Puerto Rico dominates the geography. Corpus placement method.

Dominant state: Puerto Rico 80.0%; 12 of 15 filings · 4 states touched
Spike month: 2014-05 16.7%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,140 volume; #2,949 composite; Cleanest-composite ladder is 809 places worse than volume

How does Island Finance Puerto Rico compare to its peers?

How does Island Finance Puerto Rico compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Island Finance Puerto … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

92%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-04 2017-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	6
Communication tactics	6
Written notification about debt	1
Took or threatened to take negative or legal action	1
Threatened to contact someone or share information improperly	1

Where do complaints against Island Finance Puerto Rico come from?

Island Finance Puerto Rico's own per-state count, not a national baseline.

Puerto Rico

12
Florida

1
Massachusetts

1
Pennsylvania

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Island Finance Puerto Rico: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 15.

4 peers

Know your rights before responding to Island Finance Puerto Rico: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.