State complaint profile
Debt collection complaints in Illinois
41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.
- Complaints
- 41,794
- Collectors
- 1,540
- Top collector
- Resurgent Capital Services L.P.
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
Illinois at a glance
Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.
- 41,794
- CFPB complaints filed
- 1,540
- collectors active here
- #1
- most-complained: Resurgent Capital Services L.P.
State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.
Insights: Debt Collection in Illinois
Illinois filings are dispersed: the top three collectors hold only 0% of 41,794 complaints.
This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.
The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.
Active Debt Collectors - Page 24
Sorted by most complaintsCreative Finance, Inc.
ACredit Adjustments Inc
DCredit Bureau Central, Inc (NV)
CCredit Bureau Data, Inc.
DCredit Bureau Services Inc.
CCredit Bureau Services, LLC
BCredit Bureau of Carbon County
DCredit Bureau of Northern California Collections Services Inc
FCredit Bureau of the South, Inc.
BCredit Clearing House of America, Inc.
DCredit Glory LLC
BCredit International Corporation
CCredit Recovery Consultants
FCredit Solutions LLC
BCreditors Bureau Associates
DCrescent City Credit Recovery, Inc.
FCurfin Holding Company, Inc
AD. Scott Carruthers
FDaimler Truck Financial Services USA LLC
ADependon Collection Service Inc
ADLC, LLC
CDouglas, Knight & Associates, Inc.
BDSR Holdings Group, LLC
FData Mortgage Inc.
CDave Operating, LLC
BDavis & Jones, LLC
CDeinde Online Services, LLC
FDelivery Financial Services, LLC
DDelta Management Group, Inc.
BDeutsche Bank
BDevon Financial Services, Inc.
BDreamSpring
CEverbank, National Association
BEagle Accounts Group, Inc.
CEarly Warning Services, LLC
BEastern Asset Services LLC
DEasy Finance, LLC
CEckhoff & Massarelli, P.C.
AEfron & Efron, Professional Corporation
DElite Financial Services, Inc.
DElite Portfolio Management, LLC
CEmerald Canyon Capital, LLC
CEmerald Coast Collections, LLC
CEmpire Resolutions Group
BEndpoint Resolution Services (ERS)
BEquinox Financial Management Solutions, Inc.
BEquitable Acceptance Corp
BEssential Retrieval Group
FEstate Information Services, LLC
CEsusu, Inc.
CIf a collector is contacting you in Illinois
High-volume states still start with the federal record, then verify any state-law question with an official source.
- Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
- Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
- File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights
Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.
Read our methodology - how this data is sourced, computed, and verified.
Read with Illinois
- Resurgent Capital Services L.P. Leads Illinois complaint volume in this extract
- Pennsylvania complaint profile Nearest volume peer (40,073 complaints)
- North Carolina complaint profile Nearest volume peer (38,233 complaints)
- States by complaint volume Illinois sits in the dense end of the state ladder
- Debt validation letter High filing volume - written validation is the usual first step
- Compare collectors side-by-side Check response rates for the agencies contacting Illinois residents
According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.
Filing a Complaint as a Illinois Resident
Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |