State complaint profile
Debt collection complaints in Illinois
41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.
- Complaints
- 41,794
- Collectors
- 1,540
- Top collector
- Resurgent Capital Services L.P.
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
Illinois at a glance
Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.
- 41,794
- CFPB complaints filed
- 1,540
- collectors active here
- #1
- most-complained: Resurgent Capital Services L.P.
State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.
Insights: Debt Collection in Illinois
Illinois filings are dispersed: the top three collectors hold only 0% of 41,794 complaints.
This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.
The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.
Active Debt Collectors - Page 23
Sorted by most complaintsCBM Services, Inc.
CCDS Debt Relief, LLC
FCentral Bancompany, Inc
BCFM Group LLC
CCFS Acceptance
FChallenge Financial Services
CCIT Bank, National Association
CCMG Financial Services, Inc.
BCommercial Services Group, Inc.
DCommunity Financial System, Inc.
BCommunity Reinvestment Fund
CComputer Sciences Corporation
CConrad Credit Corporation
FCredigy USA Corp.
CCustomers Bancorp, Inc
CCaddis Funding, LLC
CCadillac Accounts Receivable Management
CCaliber Home Loans, Inc.
DCamino Financial Inc.
FCapital Alliance Financial, LLC
CCapital Collection Management LLC
DCapital Recovery Systems, Inc.
DCarpenter, Hazlewood, Delgado & Bolen, PLC
ACascade CISS Holdings, LLC
DCashRepublic Holdings, Inc.
DCentral Business Funding
DCentral Collection Corporation
FCheck City Partnership, LLC
BClearview Resolution Services
DCoast to Coast Financial Solutions, Inc.
FCoastal Capital Processing, LLC
DCoastal Financial Solutions, LLC
DCodilis & Stawarski, P.C.
FCognition Financial Corporation
ACohen & Cohen Law, LLC
BCollection Attorneys USA LLC
DCollection Bureau of Fort Walton Beach, Inc
DCollection Bureau of Little Falls, Inc.
ACollection Management Company
CCollege Ave Student Loan Servicing, LLC
CComerica
BCommercial Trade, Inc.
CComplete Professional Recovery LLC
BConsolidated Recovery Group, LLC
DConstantino Law Office, P.C.
BConsumer Asset Management (Texas)
BConsumer Financial Debt Services, LLC
FContemporary Information Corp
BContinental Credit Control
DCornerstone Mitigation
FIf a collector is contacting you in Illinois
High-volume states still start with the federal record, then verify any state-law question with an official source.
- Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
- Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
- File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights
Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.
Read our methodology - how this data is sourced, computed, and verified.
Read with Illinois
- Resurgent Capital Services L.P. Leads Illinois complaint volume in this extract
- Pennsylvania complaint profile Nearest volume peer (40,073 complaints)
- North Carolina complaint profile Nearest volume peer (38,233 complaints)
- States by complaint volume Illinois sits in the dense end of the state ladder
- Debt validation letter High filing volume - written validation is the usual first step
- Compare collectors side-by-side Check response rates for the agencies contacting Illinois residents
According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.
Filing a Complaint as a Illinois Resident
Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |