What is the most common complaint against Devon Financial Services, Inc.?

The most common issue consumers report about Devon Financial Services, Inc. is "False statements or representation", specifically "You told them to stop contacting you, but they keep trying". This is based on 2 complaints filed with the CFPB.

Are complaints against Devon Financial Services, Inc. increasing or decreasing?

Complaints against Devon Financial Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Devon Financial Services, Inc.'s reputation grade?

Devon Financial Services, Inc. has a reputation grade of B (score: 69.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Devon Financial Services, Inc. respond to consumer complaints?

Devon Financial Services, Inc. has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Devon Financial Services, Inc. operate?

Devon Financial Services, Inc. has received CFPB complaints from consumers in 1 states, with the most complaints from Illinois (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Devon Financial Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade B.

Compiled by PlainCollector

False statements or representation

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record devon-financial-services-inc Devon Financial Services, Inc.

Grade B · 2 CFPB filings · 50% timely · lead issue: False statements or representation · vol #4028 · compose #1366

VOL 2
GRADE B
12MO 0
STATES 1
TIMELY 50%
DISPUTE 0%
ISSUE False statements or repres…
RANK #4,028
COMPOSE #1,366

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Devon Financial Services, Inc.'s 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Devon Financial Services, Inc.'s CFPB filings land in Illinois

High volume does not equal a clean composite: Devon Financial Services, Inc. is volume #4,028 but composite #1,366, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 50.0%; 1 of 2 filings · 1 states touched
Spike month: 2017-12 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,028 volume; #1,366 composite; Cleanest-composite ladder is 2,662 places better than volume

How does Devon Financial Services, Inc. compare to its peers?

How does Devon Financial Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Devon Financial Servic… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

50%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-12 2021-08

Issue Detail Breakdown

Issue	Complaints
False statements or representation	1
Communication tactics	1

Where do complaints against Devon Financial Services, Inc. come from?

Devon Financial Services, Inc.'s own per-state count, not a national baseline.

Illinois

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Devon Financial Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to Devon Financial Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.