What is the most common complaint against Everbank, National Association?

The most common issue consumers report about Everbank, National Association is "Attempts to collect debt not owed", specifically "Not given enough info to verify debt". This is based on 24 complaints filed with the CFPB.

Are complaints against Everbank, National Association increasing or decreasing?

Complaints against Everbank, National Association are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Everbank, National Association's reputation grade?

Everbank, National Association has a reputation grade of B (score: 63.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Everbank, National Association respond to consumer complaints?

Everbank, National Association has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does Everbank, National Association operate?

Everbank, National Association has received CFPB complaints from consumers in 11 states, with the most complaints from New York (5 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Everbank, National Association - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

5
Disclosure verification of debt

5
False statements or representation

4
Communication tactics

3
Cont'd attempts collect debt not owed

3
Written notification about debt

2

Data updated September 2026

CFPB complaint disposition

CCDB record everbank-national-association Everbank, National Association

Grade B · 24 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1739 · compose #1889

VOL 24
GRADE B
12MO 2
STATES 11
TIMELY 100%
DISPUTE 20%
ISSUE Attempts to collect debt n…
RANK #1,739
COMPOSE #1,889

Volume peers

Nearest volume peer: Acceptance Rentals, Inc. (24 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Everbank, National Association's 24 CFPB complaints sit next to Acceptance Rentals, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

New York is the plurality state for Everbank, National Association (20.8%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state: New York 20.8%; Mid-band (15–30%) · 11 states with ≥1 filing
Seasonal peak: 2022-03 12.9%; 8–15% band · 4 filings
Corpus ranks: #1,739 volume; #1,889 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Everbank, National Association compare to its peers?

How does EVERBANK, NATIONAL ASSOCIATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

EVERBANK, NATIONAL ASS… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

96%

91%

Consumer-dispute ratelower is better

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-08 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	5
Disclosure verification of debt	5
False statements or representation	4
Communication tactics	3
Cont'd attempts collect debt not owed	3
Written notification about debt	2
Took or threatened to take negative or legal action	2

Where do complaints against Everbank, National Association come from?

Everbank, National Association's own per-state count, not a national baseline.

New York

5
California

3
Florida

3
Michigan

3
Texas

3
Arizona

1
Colorado

1
District of Columbia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Everbank, National Association: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 24.

4 peers

Know your rights before responding to Everbank, National Association: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.