What is the most common complaint against Capital Collection Management LLC?

The most common issue consumers report about Capital Collection Management LLC is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 44 complaints filed with the CFPB.

Are complaints against Capital Collection Management LLC increasing or decreasing?

Complaints against Capital Collection Management LLC are rising. The company received 25 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Capital Collection Management LLC's reputation grade?

Capital Collection Management LLC has a reputation grade of D (score: 54.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Capital Collection Management LLC respond to consumer complaints?

Capital Collection Management LLC has a 100% timely response rate to CFPB complaints.

In how many states does Capital Collection Management LLC operate?

Capital Collection Management LLC has received CFPB complaints from consumers in 15 states, with the most complaints from Florida (10 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Capital Collection Management LLC - Debt Collector Complaint Profile

CFPB complaint profile across 15 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

15
Took or threatened to take negative or legal action

13
Written notification about debt

9
False statements or representation

6
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record capital-collection-management-llc Capital Collection Management LLC

Grade D · 44 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1281 · compose #3525

VOL 44
GRADE D
12MO 25
STATES 15
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #1,281
COMPOSE #3,525

Volume peers

Nearest volume peer: ADP Inc. (44 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Capital Collection Management LLC's 44 CFPB complaints sit next to ADP Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Florida is the plurality state for Capital Collection Management LLC (22.7%)

Volume rank #1,281 and composite rank #3,525 diverge by 2,244 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Florida 22.7%; Mid-band (15–30%) · 15 states with ≥1 filing
Seasonal peak: 2025-09 9.8%; 8–15% band · 4 filings
Divergent corpus ranks: #1,281 volume; #3,525 composite; Cleanest-composite ladder is 2,244 places worse than volume

How does Capital Collection Management LLC compare to its peers?

How does Capital Collection Management LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Capital Collection Man… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

95%

91%

Consumer-dispute ratelower is better

27%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-02 2025-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	15
Took or threatened to take negative or legal action	13
Written notification about debt	9
False statements or representation	6
Communication tactics	1

Where do complaints against Capital Collection Management LLC come from?

Capital Collection Management LLC's own per-state count, not a national baseline.

Florida

10
California

9
Texas

5
New Jersey

4
Tennessee

3
Georgia

2
Maryland

2
Pennsylvania

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Capital Collection Management LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 44.

4 peers

Know your rights before responding to Capital Collection Management LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.